Question about Kenmore Elite 45986 Front Load Washer

1 Answer

F 11 fault code

Washer shuts down when the F 11 code faults the cycle at rinse.

Posted by on

  • Anonymous Dec 16, 2007

    F 11 fault problem

  • Anonymous Dec 16, 2007

    F 11 fault often



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 259 Answers

F11 is a serial communication error. Information between the central control and the motor control cannot be sent correctly. C01 through C08 is just the test sequence: 01=fill by cold water, 02= dispensor motor, 03=fill by hot water, 04=drum rotates clockwise, 05=heater on, drum rotates, 06=drain pump actuated, 07= drum rotates counter clockwise, 08= high spin. You are recieving a fault before the test can complete.

Here is a posting of some one who had the same problem:

I have - since posting the original - tried to remove the serial cable connectors from both ends of the cableF 11 fault code - 2.gif and soldering the wire right to the PC boards. It seemed to help, but the F11 returned. I think the temporary help had to do with powering down and up. In fact, I found that if I powered down and let the machine "rest" I could get at least one load out before F11 came back.

I finally bit the bullet and bought a new MCU at around $200. I have a family of 6 and a malfunctioning washer just isn't an option. I replaced it in mid January and haven't had the dreaded F11 since.

I did notice that on the MCU (that I removed) there is a small transformer that must be for the DC power supply to the board. I bet this powers the low voltage inputs/outputs as well as the processor (via some additional regulation). This transformer looked like it has been getting hot. The iron laminations and dielectric of the windings was irregularly blackened in places.

I further speculate that as the transformer gets hot, it starts to sag the DC Voltage of the MCU. The lower DC voltage could cause faults in the processor1.gif, faults in the serial comms, any number od problems.

Unfortunately, I feel the ultimate resolution to the problem is to replace the MCU. I do believe that the anti-vibration techniques listed in this thread would be good preventive measures. Vibration is no friend to electronic4.gif components hanging on by solder - especially relatively heavy objects like transformers and bigger capacitors.

Posted on Dec 17, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

All wash cycles keep prematurely stopping. I am not getting any error codes.

The programmer itself might be at fault
No cycles complete .... but does the machine stop at the same part of each cycle, i.e. the rinse or the spin. If it does you can
ascribe the fault to a particular component.
If it is stopping at different points it would probably be the programmer.
A technician should be able to definitively diagnose the fault

Jun 22, 2015 | Bosch Nexxt 500 WFMC3301 Front Load Washer

2 Answers

Water Inlet Fault

check whether something is blocking the cycle.

Sep 19, 2008 | Asko W6461SS Front Load Washer

1 Answer

My washing machine keeps stopping on the rinse cycle and then i have to skip the cycle for it to keep working.

at any stage have you interchanged the hot and cold hoses due to a valve failure unless programmed the washer will call for cold water on rinse cycle but usually will fault if no fault occurs possible control board problem let me know how you go

Nov 05, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Washer stopping and flashing F 06 fault

F/06 ---- ERROR IS FOR ----------- Drive Motor Tachometer ErrorThe control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.----------
AND TO SOLVE THIS ---------Check wire harness connections between the Drive Motor/Tachometer and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU) --
Check the Drive Motor
Check the MCU
Check the Wire Harness

Apr 02, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer


F-11 like a Kenmore means communication error between the motor control and the main control. Check connections, unplug and replug computer connections and see if problem persists. I've seen cases where either board or even both can be bad.

Feb 08, 2009 | Whirlpool AWM8143 Front Load Washer

2 Answers

New fisher and paykel washer WL26CW fault code 245

the drain pump impeller is seized; you just need to turn it a bit and will work just fine afterwards.

Jan 25, 2009 | Fisher and Paykel WL26CW2 Top Load Washer

1 Answer

Shutting down on rinse cycle

Hi this could means that you may need to replace the washing machine bearings. Once the bearings are bad, the motor overheats and it will automatically shut down after the first rinse.

Timonty from

Jul 28, 2008 | Kenmore 44072 Front Load Washer

1 Answer

Fault code 01

this is actually a fault code error code 1 not one minute check your manual as codes different on some machines from memory i think 1 is a filling fault this machine uses fuzzy logic if water fill takes longer than 4 mins (low pressure) machine stops can be restarted by pressing start button.
see if machine will complete just a rinse cycle.

good luck

Oct 04, 2007 | Bosch WFE 2021 Front Load All-in-One...

5 Answers


it looks as if your having a communication problem between your central control unit and your motor control unit.check wiring connection between these two components.if wiring is ok then you will have determine which of these components is can also remove kick plate and remove service manual located on either side at bottom.this should give you some help.

Jun 18, 2007 | KitchenAid KHWS01PMT Front Load Washer

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal De

Level 3 Expert

2699 Answers


Level 3 Expert

5690 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

2005 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides