Question about Epson Stylus Photo RX500 Printer

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Our epson stylus rx500 printer has been saying ERROR: Printer Error --> See documentation & call for support

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This means that you may need a reset your ink waste counter. try to perform this

For the RX500 - Hold down "clear + setup + on"

continue to hold the buttons until the printer had powered on, then off again, then back on. Once I noticed that the LCD had flashed a blank screen, I let go of the 3 keys. In the LCD window I was given access to 3 options using the select keys.

The first had something to do with calibrating the scan light, the second option said "startup." The 3rd did the trick. An abbreviation resembling "ink pad level" was what I was looking for. Here is where I forget what I did... I think that I pressed "OK" on the keypad,. It did nothing. Then I think that I held down the clear button for around 10 seconds. When I let go of the clear button, the LCD read "Press Power to Reset." All better now!


post me a review should this work sir / ma'am coz it did for me

Posted on Sep 23, 2009

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I held down the three keys mentioned by rioglen but when the printer came back on, it showed the message 'copy endurance', I pushed the select button to the right I think 4 times until it showed 'rst ink OCD', I then pushed the 'color' button, it then showed to turn off printer, I did this and all was ok!

Posted on Dec 07, 2009

  • Sean Dillow
    Sean Dillow Nov 21, 2010

    WOW this actually worked and saved my bacon!!
    Many thanks!!

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Hi I have a Epson RX500 printer will not come on when I press the on button only copy and scan light come on for a sec and go off.

Posted on Apr 29, 2010

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