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If you're trying to send/receive files via Bluetooth, you'll need to go into the Windows Marketplace and download a Bluetooth File Send application.
The Bluetooth that comes with most mobile phones is restricted to using Bluetooth Headsets.
If the earpiece it new make sure you charge it fully (usually about 2 hours). Then make sure the LED on the earpiece is lit (usually done by holding down the lighted button on the earpiece for about 5 seconds, or until it stays lit). Also, if your phone is a newer model it may have multiple places to enable bluetooth and pair devices. For example my HTC Ozone has a bluetooth manager and a COM manager. I can only use the COM manager to pair devices. If all else fails check your phone manual or Samsung's website for a PDF version if you lost it like I did. Hope this helps. Have a great day.
You need to start with the headset in the off position, than hold that power button until the headset light flashes red and blue or solid blue. Then find the headset on your phone by going to the Bluetooth menu and selcting "Add Device" or what ever the pairing option is for your phone. Pin Code (pass key) should be 0000 (4 Zeros)
Go to this site, and it will walk you through each step to connect your
particular Jabra headset with your cellphone. Choose the headset, and
then at the next page, choose your phone. Moving your mouse over each
step will change the picture to what you should be seeing on your phone
at each step. http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.