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My 1 yr old elecrolux bought from BJs needs power-head repair. where to have it done? we cant find our receipt from store.

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  • Carl
    Carl May 11, 2010

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Go to electrolux.com, navigate to support, and click service locator.

Posted on Sep 25, 2009

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1 Answer

My dyson V6 stick does not hold a charge. It kicks out after a few seconds. The item is 2 years old. I purchased it in Lowes


You will need to replace the battery pack (or recycle and buy another) unless you are in Ireland where you have a 6 year guarantee and can get the shop you bought if from to arrange repair or replacement. Proof of purchase is required but not necessarily the receipt.

Nov 23, 2016 | Dyson Vacuums

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The dyson dc24 wasn't really picking anything up at all and then next time i switched it on, and every time since, there is a 'click' noise from the'ball' part of the vacuum and a smell...


Hi there,

I'm sorry to hear you're having difficulties with your DC24. If you haven't already contacted us directly, I'd strongly encourage you to do so, even if you're currently unable to locate the receipt. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue you're experiencing, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
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Aug 26, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

I own a elecrolux 2100. the power light comes on but the vacuum wont start


First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using "made to fit" Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won't turn on before placing hand over the intake, it's probable the control valve assembly is bad and needs replaced.

Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it's a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn't roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it's clear. If not, there's probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these "fixes" provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

Apr 17, 2011 | Electrolux Vacuums

1 Answer

The motor on my Epic 6500 works, the hose is sucking, but the power head isn;t working... I tried the sidestep power head and that one works. Ive opened and replaced the belt and that is fine. The bulb...


Connect the power nozzle directly to the hose and try.
Check the terminals where the wand connects to the PN. If any are discolored or cracked, that may be the problem.
Open the PN and check for loose or broken wires and connections. Repair or replace as necessary.
The reset switch could be broken or worn out. You can check this with a continuity tester or multimeter.
If none of these solve the problem the vacuum needs to be taken to your local Aerus Electrolux store for diagnosis and repair.

http://www.aerushome.com/storelocator/

Feb 14, 2011 | Electrolux Epic 6500 Vacuum

1 Answer

Need drawing to reassemble power head


Hello,

I have attached the parts drawing of the power nozzle that came with the Red Velvet model, or the SEB236. Unfortunately the way that it's posted online, it's done in a way that makes saving the picture and posting the picture here in the repair more difficult because the pictures are larger then the 150k that Fixya allows. I went ahead and uploaded this pictures to our site, and left the 2 links below in this repair.

Powerbrush Picture:
http://lib.store.yahoo.net/lib/vacuumcleanerbacgs/miele-red-velvet-power-nozzle-seb236-1.gif

Inner Casing & Light System Picture:
http://lib.store.yahoo.net/lib/vacuumcleanerbacgs/miele-red-velvet-power-nozzle-seb236-2.gif

If you need help on getting it back together, please feel free to use the Clarification Request form here on the Fixya repair page with the part that you're having problems with, and I'll be more then happy to help you.

If this information helped you, please be so kind as to rate my solution as helpful by clicking the 4 Thumbs up icons in the top corner, this is what keeps Fixya repair experts coming back and giving free repair advice.

Thank you very much,

Chris J.
GoVacuum

Apr 04, 2010 | Miele S558 Red Velvet Bagged Canister...

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Belt on turb0 head is slipping


Just buy a new belt from a domestic appliance spares store or online store and replace the old one.

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Where to buy t joint for electolux vacuume EL7020 powerhead?


If you still have your receipt i would recommend to contact electrolux at 800 896 9756 you have a 2 year waranty so they should be able to either replace your power head or refer you to a service station that can repair it

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Last year my wife and I bought a new Dirt Devil Reaction All Surface vaccuum cleaner to replace the older Platinum Force. After using it a couple of times the new one gets clogged with dog hair easily and...


Greetings jettin_us,

Normally you can contact the store you purchased the unit at, and if you paid with anything other than cash, they may be able to retrieve your receipt for you.

Once you get the receipt, if you still fall inside your 1year factory warranty, I would suggest contacting Dirt Devil for further assistance. Their contact number is 800-321-1134.

I hope this helps!

Dorothy
Go Ahead. Use Us.

Jul 29, 2008 | Vacuums

1 Answer

Mdy vacuum is losing power on the canister and the power is still in the power head.


YOU DON'T MENTION THE MODEL OR THE AGE OF THE MACHINE. TAKE THE HOSE OFF AND PUT YOUR HAND OVER THE HOLE TO SEE IF THE SUCTION IS STRONG THERE.IF IT IS YOU NEED A NEW HOSE.
I JUST REPLACED THE HOSE ON MY 28 YR. OLD ELECTROLUX. NOW THE SUCTION IS THE WAY IT WAS WHEN NEW!
IF THAT DOESN'T WORK, WASH OR REPLACE ANY AFTER FILTERS.
GOOD LUCK!

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6 Answers

Electrolux power nozzle not working


the powerhead gets its power through a connector adjacent to the hose connection to the vacuum end. there's two wires embedded in the hose which make its way to the handle, pipe and powerhead. take apart the handle and see if you can read continuity from one end to the handle switch.

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