Question about Toto MS854114#03 Ultimate Elongated Toilet, Bone

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Chain ripped through float connection.

Good morning, my new home has Toto toilets in each bath. The chain tore apart from the rubber float in one of the fixtures making the toilet bowl unable to flush. Both my plumber and retailer suggested I contact Toto directly as each stated this should not happen after such a short period of time. I was told that Toto would stand behind its product and replace the float at no cost. Thank you for your cooperation.

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Good luck

Posted on Jan 13, 2010

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Hay just go to home depot or lowes take out the one that is broken and match it it cast only couple bucks less head ach

Posted on Oct 01, 2009


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Related Questions:

1 Answer

How do you connect the chain to the rubber flap?

If the factory end is no available a quick fix is a paper clip. You will need to adjust the length of the chain.

Feb 03, 2011 | Toto Aquia II Dual Flush Toilet

1 Answer

The rubber flap came off of the chain and is ripped

Install a new one it is not possible to repair the flapper when it is torn.
This link shows what is out there you don't have to buy it from them.

Feb 03, 2011 | Toto Aquia II Dual Flush Toilet

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The chain in the toilet won't attach to the rubber stopper flap properly

There must be metal rod like a size of a paper clip hook in the rubber stopper. On this you will attach the chain.

Hope it helps

Dec 16, 2010 | Toto C743s-03 Drake Ound Toilet Bowl Only...

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How do i reconnect the chain to the flapper? i can't see a place to connect on the flapper and the chain isn't open on the end link.

You need a new flapper. They are about 5 dollars at home depot it will come with chain already attached.

Nov 30, 2010 | Toto Dartmouth 2pc. E/F Toilet ...

1 Answer

The chain from the handle to the rubber flap appears to have come loose I cannot determine where the chain connects to the rubber flap. At the end of the chain there is a round link that now just hangs.

That ring at the end of the chain is supposed to connect to the rubber flap directly at one side of the flap is where it connects to the stand pipe, sort of a hinge. directly opposite of that should be a small hole molded into the flap. if there isn't any it probably wore off. You can replace just the flap if this is the case. About 5 bucks or so.

I’m happy to help further over the phone at

Sep 04, 2010 | Toto Aquia II Dual Flush Toilet

1 Answer

Lost the part that connects the little chain to rubber in tank.

Replace corky flapper, can get one at home depot for a few dollars

Dec 29, 2009 | Toto Home

1 Answer

My Toto toilet has a problem: the chain from the lever has come off the rubber valve. How can I reattach it?

If the chain has fallen off the valve just turn off the water inlet and flush, it will not fill now. Put chain back on if the valve area where the chain connects is ripped, replace rubber valve. Turn on inlet and grab a magazine and enjoy your quite time! Happy trails to you :)

Oct 08, 2009 | Toto Cst744sl-12 Drake Ada 2 Piece Toilet...

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Toilet keeps running slightly when it should shut off . Do I have to replace the entire float mechanism?

Some time it is possible to replace the small rubber washer which forms the seal

Still means stripping it out

Quite easy really unless your toilet is very old and has metal parts then it will be corroded and will need Plus Gas to get it off

Sep 21, 2009 | Toto Home

1 Answer

I am looking to replace the part inside tank that lifts flapper

Remove the entire chain, and take it to a hardware store, or home center (Home depot or Lowes) and ask for a suitable replacement.
Or you could replace the entire flapper that comes with a chain, at any of the above named stores.
Dont forget to take the flapper with you...
Good luck

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1 Answer

Toto Dartmouth toilet flapper/chain design flaw

Your right this is a poor design. Space was the main reason for this and functionality was sacrificed. However, you can get a replacement rod at a major plumbing store. You could rig it by attaching a stem to the valve assembly. Allow the chain or rubber piece to slide over it. It is kind of like putting a permanent finger in the path of the chain to give it a "direct" lift up. This would then force the chain to go up instead of at an angle.

Jan 23, 2009 | Toto Dartmouth 2pc. E/F Toilet ...

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