Question about RIM BlackBerry Storm 9530 Smartphone

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Why does my Storm sometimes not receive text messages ?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 12 Answers

SOURCE: Outgoing SMS Text Problems

check the blackberry fqa.com you will find your answer easy

Posted on Jun 01, 2009

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asber
  • 291 Answers

SOURCE: my samsung corby s3653 cant receive text messages

if this happened from the beginning after purchasing your phone, it would help you if you bring it back to your phone dealer mostly if it's still under warranty.  but if this issue just comes up now, and you didn't encounter this issue before, it is a network provider problem.  however, since you are the phone owner, you may want to restore it to its factory settings and check,  here is the code for it but let me remind you that you will lose all your settings once you decided to hard reset it. so you need to back up your files first once you decide to restore it.  1.  switch off phone 2.  remove battery, sim and sd card 3.  reinsert battery and switch the phone on 4.  on your keypad, type the code *2767*3855# 5.  after successful hard reset, reinsert everything again,  6.  try sending a txt message to your own number and observe. 
take care. 

Posted on Mar 11, 2010

caroldon
  • 17130 Answers

SOURCE: When receiving text messages sometimes I receive a

You phone is not supporting the media that your friends are sending to you. Perhaps your friends are having more advanced phones and they must be sending some animated texts that wont support your phone. Unless your phone software is faulty this could be the issue and you can ask your friends to test out with plain test to confirm. IF this is not the case try resetting the phone to factory settings. Since you have not mentioned the make/model of the phone , I hope this advice helps. Good day.

Posted on Jul 24, 2010

localwonder
  • 6784 Answers

SOURCE: I have a BlackBerry 9530

HI. This is really an issue with the the phone number format or the actual recipients phone service. You must be sure that the recipients phone number is correctly inserted into your device as displayed below:

XXX-XXX-XXXX Example: 742-887-8854 (Area code-prefix-suffix)

The area code must be inserted along with the actual number you are sending the message to. if not, the device and service will not be able to send the message to the target device, properly. The format of the entered phone number must be entered correctly as displayed above.

Now; if your format is correct, this will be an issue with that particular recipients phone service provider or some sort of network congestion. In this case, continue to send the message until it is accepted when the network congestion starts to level out or subside. Make sure you have not blocked that particular recipients phone number for any reason in the past and forgot to unblock it and pay attention to your phone signal bars. If the bars a lower than tow bars, you wont be able to send messages until your phone strength returns to four bars or above.

If none of these suggestions prove to be a positive reflection on the issue, you will then need to contact your nearest service provider for a repair ticket and hardware flash procedure.

Posted on Aug 24, 2010

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It could depend on your coverage/reception at the time the text messages are sent to you. Poor coverage/reception (few or no bars) sometimes causes delays in messages being received, or can cause you to miss messages.

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2 Answers

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check the blackberry fqa.com you will find your answer easy

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My name is Maureen Uwechia.

I had the same problem but I was able to find a way round it. I switched off the phone (blackberry storm), removed my sim, put the sim back after some minutes and put on the phone. Simple!! It worked.

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1 Answer

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1 Answer

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If your phone is a prepaid service and it has run out of credit at sometime recently this may be what is causing the trouble.
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