Question about HP Photosmart 850 Digital Camera

4 Answers

Broken Battery Door

I need a new battery door as mine is broken.

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  • Anonymous Apr 16, 2008

    The cheap Chinese plastic door simply cracks under the strain of holding the batteries in against the contact springs. When I contacted HP with a question about how to get parts, the only thing they seemed to care about was collecting information about me before they would deign to give me an answer. The best solution is the one I am adopting - never again buy any HP junk.

  • donnys Jun 28, 2008

    I need someone to repair my broken battery door. Where can I get it fixed?

  • willic899 Jul 04, 2008

    camera works fine...cheaply made plastic door has a broken latch which locks it. HP response was to replace the $800 camera because this piece was not an orderable part..go figure that one of their customers may not have the inteligence to replace a peice of plastic because of "very intricate circuitry...not to pleased

  • surenk Aug 26, 2008

    I live in South Africa and have the exact same problem with the battery door. The camera fell and fortunately against my lounge suit, the battery cover opened caught the wood handle on the lounge and broke. there seem to be no one here even hp them self cannot help. now i am sitting with a camera that i cannot use. How long will it take for me to find some one else,s broken camera just to replace the door hp. you manufacture the camera you should be the on to have spare parts for this camera and all your hp products.

  • Anonymous Oct 11, 2008

    I still don't see a solution to this broken battery door problem. Please email me if you have a solution: spbrown825@bellsouth.net.



    No ads please.

  • Donna Gaskins
    Donna Gaskins May 08, 2014

    AMEN TO THAT....NEVER BUY ANYTHING FROM THEM ESPECIALLY A COMPUTER, EVEN AFTER PAYING FOR 2 YEARS EXTENDED WARANTY WITHIN THE 1ST 3 MONTH'S OF HAVING MINE I STARTED HAVING PROBLEMS AND THEY WON'T DO ANYTHING ABOUT IT. i HATE HEWLETT PACKARD.

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I have the same hp 850, No way to fix it, So to hold the Battery Door Down, I Drill'ed a small hole through the top. & through the case
where, the camera latch Broke, & do it Real Slow..... Put a Sheetmetal Screw in the hole i drilled & it Work's Find. Just do it SLOW<<<<<<<< Good Luck & it's up to You What size to use
So Think it Over before you Try it....Slow slow slow, & the right size Drillbit,screw, & turn it in Slow.. P.S. It was do that! or $500
Down the Drain, Good Luck, The Wizard

Posted on Mar 08, 2009

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Unfortunately the HP 850 is no longer in production. If you really love the camera, not wanting to upgrade, then you may want to try online auctions. If you go to EBay or Creigslist you can get another one relatively cheep. Then mix and match the parts you need to fix yours or the one you acquired and keep the other for more spare parts. Or if you are in a big city, look for a used electronics dealer. They will have just about anything you would need to repair your camera or build your own out of parts.

Posted on Mar 31, 2008

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External parts missing-does not function properly
broken battery door cover

Quote for HEWLETT PACKARD 850 Date of Purchase: 02 / 02 / 2003 Under Warranty: No Estimated Price: $124.00 [Return Shipping Included] Estimated Shipping: $12.00
Estimated Repair Time: 3 Business Days

Posted on Aug 18, 2008

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I have a HP camera model# c8900a the battery access door is broken. I've looked all over your web page and cannot find a replacment part. can you help? you can respond to my Email address tfs916@aol.com Thank you

Posted on Oct 11, 2008

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Posted on Jan 02, 2017

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Battery door latch broken


Unfortunately HP will not sell you a camera battery door. If you can find another camera that is broken with a good battery door you may have a chance.

To repair/transfer the new battery door, you will have to use a small jewerly store screw driver that you can buy at the dollar store and use it to push the door hinge bar to one side of the camera.

Then, pull the door hinge out but be careful not to lose the tiny spring that is installed in between the hinges. ( Make sure that you know and understand how to put it back the same way.) You can then pull the battery door from the camera.

Do the same thing to good camera. Practice on the broken camera first. The second time it should go easier for you. When you install the new battery door, push the hinge bar in all the way to one side of the camera. Hold the door to give you the proper alignment and then use the small screw driver to pry the hindge bar from the one side to make sure that it is equally in each of the black hinge connectors.

This worked for me. I was fortunate enough to find someone who had a broken HP MZ67 digital camera that had a "good" battery door. It took me about 30 minutes to complete the job. I hope this will help you. You can email me if you need more advice. I am a computer tech.
Steve (SCBENDER@AOL.COM).

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I followed the instructions in the description and easily removed the broken door from my camera. Now i'm just waiting on the new door to arrive so I could slide the new door in.
I hope this was helpful.

Here's the seller I bought the door from. Hopefully the seller has more doors. =) :

http://cgi.ebay.com/Sony-DSC-W1-battery-door-silver-battery-cover-lid_W0QQitemZ110250995036QQihZ001QQcategoryZ107892QQssPageNameZWDVWQQrdZ1QQcmdZViewItem



In addtion, I found the last two posts on this forum very helpful:
http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscw1_question.html?qid=2382

Good Luck! =)

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