Sony Ericsson Walkman W810i Cellular Phone Logo
Posted on Sep 23, 2009
Answered by a Fixya Expert

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White screen on my phone

I have the same problem with my sony k800, When I turn the phone on the screen turned white, and I wasn't able to do anything else even to turn it off. I had to remove the battery to turn it off

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  • Sony Ericsson Master 1,511 Answers
  • Posted on Sep 23, 2009
Anonymous
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Joined: Jul 16, 2009
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Its WSOD (White Screen of Death)
The Most Common Problem for SE-Walkman Phones.
There are tested/working ways to work it out.
You have to flash your Firmware, BUT read the full procedure first and ask me if you got any problem, before proceeding.
The Tutorial goes here
Note: This solution will ONLY work if your Phone shows a pulse of vibration when turned on.
Regards, Waqar.

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Firstly, did you try removing the battery from the phone and leaving it out overnight? This might solve you white screen issue. Secondly, is your phone able to boot into file transfer mode? The final solution would be to flash your phone to fix the firmware and then you will have access to your data. Here is more info:

http://www.mobileviking.com/archive/2007/09/24/Reviving-my-almost-dead-Sony-Ericsson-K800i.aspx

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When you try to turn it on, look by the infared port... is there a flashing red led for about 2-3 seconds? if so... Please check out post from: http://www.fixya.com/support/t400360-k800i_will_not_turn_infa_red_light_when

Just make sure you read my second post as well.... dont want you deleting phone contacts etc by mistake.

Hope it helps :)
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