Question about KitchenAid K5SS Heavy Duty Commercial Stand Mixer

1 Answer

Beater doesn't turn

My daughter dropped a plastic santa hat into the mixer while it was mixing, and it jammed the paddle. I assume it stripped the gears because the motor still turns on, but the paddle no longer moves. Any suggestions?

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  • MomOf4inCA Jan 20, 2008

    I'm in the same boat. My K5SS made bread fine last night. Today, I turned it on and the motor runs, but the attachments do not turn. I use it at least 1-2x/week and can't imagine what I'd do without it! Please let us know this is an easy fix!! Thanks in advance.

  • cindycarson Apr 10, 2008

    While mixing cake batter, the Kitchenaid Button that is on the top, fell off into the batter and jammed the gear.  Now it turns on but the motor grinds and the attachments don't move.

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  • 58 Answers

I think this link will help you understand what is needed to fix your mixer.

You will need to purchase a gear. Here is link MarBeck should have it.

You may need to replace some grease. Make sure to use a non-toxic food grade grease.

Posted on Feb 02, 2008

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Posted on Jan 02, 2017

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We have never heard of this problem before. I spoke with our KitchenAid technician as well and he has never seen this problem in the over 20 years of working on KitchenAid mixers.

Are you sure that the beater is hooked on all of the way, and there isn't anything in the beater stopping it from turning and clicking into place? Is the pin stuck? If the pin is not sticking out all of the way, or the spring is bad/damanged it is possible the beater could come loose. You would want to replace the agitator shaft.

Agitator Shaft: http://www.mendingshed.com/kacentershaft.html

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