My daughter dropped a plastic santa hat into the mixer while it was mixing, and it jammed the paddle. I assume it stripped the gears because the motor still turns on, but the paddle no longer moves. Any suggestions?
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It sounds like stripped gears, does the mixer still turn on? The beater just wont spin anymore?
If that is the case the worm gear probably stripped out, that is part number w10112253, or for a quicker easier fix you can get that gear in an assembly for a couple more dollars, that would be part number 240309-2.
We have never heard of this problem before. I spoke with our KitchenAid technician as well and he has never seen this problem in the over 20 years of working on KitchenAid mixers.
Are you sure that the beater is hooked on all of the way, and there isn't anything in the beater stopping it from turning and clicking into place? Is the pin stuck? If the pin is not sticking out all of the way, or the spring is bad/damanged it is possible the beater could come loose. You would want to replace the agitator shaft.
From the sound of this issue I would have to say the adjustment screws are defective or stripped Normally inside the housing the screw acts like a clamp against the paddle shaft pinching it at the desired height of operation Because Kitchenaid makes alot of their housings from a die cast aluminum tin Mix its easy for the manufacturer to insert the screwed and strip threads causing this issue Replacement of the product at this point is your Only Option for safe Operation of any kitchen appliance.
Cuisinart hand mixers are not repairable. You can buy replacement accessories like beaters, but you can't buy any internal replacement parts.
I have a Cuisinart HM-70 and I stripped the plastic gears inside by trying to mix a really thick dough. It was easy to open and get to the plastic gears. When I called Cuisinart to try to get replacement gears, they said that they don't sell replacement parts and their hand mixers are not repairable. I looked all over the internet and no one sells internal parts.
Unless your mixer is still under warranty, I believe that you're out of luck and your mixer is headed to the electronics recycle pile.
Most handmixers today are sold with plastic gears - including high end brands like Viking. For me the lesson learned is to buy low end hand mixers (don't buy a top of the line 9 speed mixer) and treat them like they're disposable when they break.
Don't know a solution, because I am having the same damn problem.
I am very discouraged with this product.
It is a piece of ****.
I am thinking about taking it out back and shooting it with my 270 I bought.
That is the only solution I know.
If that is the bowl that came with the machine it is not wrong. What happens from time to time is that the head on the mixer automatically adjusts causing the beater to not operate as it should. To adjust the head on the mixer place a dime at the bottom of the bowl, attatch the beater to the mixer and make as if you are going to start mixing. The beater should JUST touch the dime. If it doesn't touch it at all or is pressing it against the bowl, tilt the head of the mixer up to locate the adjustment screw located inside the shaft. Take a flat head screw driver, turn the screw clockwise (to lower the head) or counter clockwise (to raise the head). Place the beater back on the mixer, turn the machine on and see if it moves the dime moves. Once it is properly adjusted the dime should move ever so slightly.
When you are able to remove the paddle, feel the opposite side of the spindle. It should be smooth. The pin should not stick out the back at all. Carefully, tap it in until it is even with the spindle. That will fix you up, unless the pin itself is also damaged. If so, get a small file and remove any burrs from where the paddle mounts.
It is terminal. This is the fatal design flaw of these mixers. The gears are made of soft plastic and strip easily. Even the gear housing is plastic that is either glued or melted together to make it unserviceable. I have never suceeded in finding the part from either Sunbeam or one of the many appliance repair places on the web (who charge the cost of a new mixer for repair). Sunbeam does not repair them; if it is determined to have malfunctioned due to quality or design while under warranty, it is simply replaced with a new one. I had mine replaced under warranty twice, each time they sent me a new one complete with extra bowls and beaters. Now I have three sets of bowls and beaters and no functioning mixer.
You are going to DESTROY YOUR MIXER by kneading dough with the flat beater. Read the directions. They spell it out in big letters. Only use the dough hook for dough; only use speed 2.
If the mixer generated enough torque to knead dough with the flat beater (it doesn't), it would tear up and overwork the dough. As it is, you're lucky you didn't strip a gear.