Hi, I have a Zen V Plus 4 GB mp3 player. All of a sudden it does not display the screen anymore and it is useless. What can be done please? Do I need to purchase an Email Support subscription? amsurtep
Hi,
In my opinion, Replace battery & try again if its not working yet then check this is its working but display blan so then you have to change display of MP3 player.
Testimonial: "Advice much appreciated. Thank you."
Well let me try to solve your problem.
There is a support site of Creative that contains a lot information about the Zen V Plus:
support site for Zen V Plus
When using the knowledgebase solution for "no screen" action Creative
advises to have the firmware reinstalled. See the online page:
Troubleshooting Display Screen Issues
First reset the player and have it charged. Use the reset button on the
left side and see the link How To reset and charge the device
Finally use the page for MP3 recovery
You need to download the MP3 Recovery Tool for this.
When still having problems just post a comment.
Note: Before performing a firmware reinstall on your player, first backup your data to the computer.
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