Question about Microsoft Xbox 360 Console
I'm online with 4 bars of connectivity, in the middle of the game my screen starts "lagging" the words "connection interrupted" come up with a picture of an ethernet cable being pulled out and I get booted back to the lobby where I get another message "server disconnected". What is this all about I get a loss everytime I get booted. I bought a new modem, router, wireless adapter, still the problem persists. I've tried everything from network settings to you name it nothing works. What's up? E-mail me at email@example.com with some answers please. JD
I had the same exact problems until I...
1. Reconfigured my router's NAT settings. (It might also be a good idea to update your router's firmware while you are reconfiguring these settings).
2. Set up a Static IP Address. (http://portforward.com/networking/staticip.htm came in handy for this).
3. Forwarded the ports that XBOX LIVE uses (TCP/UDP 3074 and 88). These ports were usually blocked by my router's firewall settings. (http://portforward.com/english/applications/port_forwarding/Xbox_Live_360/Xbox_Live_360index.htm should be able to guide you through this step. Just select your router and/or firewall from the list).
4. Tested my XBOX LIVE network settings. This can be done by navigating from the XBOX Dashboard to SYSTEM > NETWORK SETTINGS > TEST XBOX LIVE CONNECTION. (I believe that by testing these settings not only will you be able to see if everything is configured properly, but you will also update your XBOX LIVE network settings by doing so).
This is what worked for me, I hope it solves other people's connection problems. However, if this does not work, try bypassing the router altogether. If you still have connection problems, even when not linked up to the router, then it is most likely server-side connection problems.
Posted on Jan 13, 2008
Here's what you do... find a friend that doesn't get "punted". Take your computer to his house and play the game. If you get punted on HIS network, the problem is with YOUR computer.
If it doesn't get punted, take your computer back home and connect it directly to the modem with a cable. (Bypass any routers, etc) If you DON'T get punted, the problem obviously lies with the device that provides a connection to your modem (router, for example).
If your computer is physically connected with a cable to your modem and you DO get punted, the problem is with your modem or your ISP.
Lastly, we need to collectively apply pressure to the makers of COD4 to revise their program code to store pertinent information so that if a connection is lost, we can rejoin and maintain the stats. That would certainly be an improvement over the current situation. I LOVE COD4, with the exception of the connection problem.
Posted on Mar 30, 2008
A message has been posted on the xbox live site that biomed616 mentioned.
An Open Letter from Marc Whitten about Xbox LIVE this HolidayPublished January 3, 2008
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.
Thank you again for helping make Xbox LIVE everything that it is today!
General Manager, Xbox LIVE
There are a couple of things i must disagree with here. Firstly "our team has worked around the clock to return the service to a stable state". This suggests the problem has been resolved, it has not. Neither do the team seem to have any idea what is the problem or how to solve it, as they prove whenever you attempt to contact them for support.
Secondly "we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge". A free arcade game does not make up for, what has so far been a week of lost playing time on what you people have paid good money to use.
I have contacted Microsoft through the support page, and would suggest you all do, to show that they cannot get away with giving us just a free game, we demand more!
Posted on Jan 07, 2008
I had the problem and I fixed it. I tried to put my 360 in a DMZ but that was causing the MTU to fail. When I used a static IP I ran into issues with the MTU as well so I decided to play around with setting up a virtual server on my router (Belkin not sure about model number) and I routed the following ports to the IP address that was assigned to my XBOX: (Private IP should be your Xbox's IP adress)
28960 TCP Private Port 28960
20500 UDP Private port 20500
20510 UDP Private port 20510
28960 UDP Private Port 28960
This fixed the problem and now I dont get kicked out when I am trying to kill people.
I also added port configurations for Unreal tournamnet, Rougue Spear, Quake 3, and Half Life at the same time so that may have helped as well. I am not great with routers but I hope this helps someone.
Posted on Oct 25, 2008
I also used to have that problem. I would get connection interrupted almost every game. Since my DSL and modem could only go in another room. I hooked my wireless laptop next to the TV and used that as a modem. I think when you get " connection interrupted" it refers to conflicting IP problems, like say a computer that's trying to reset its own IP automatically ( which by the way most lap tops do occasionally., which if your connecting through it, is screwing its with the consoles Gateway address.
Anyway, I tried switching my Gateway settings, IP settings, NAT settings all the suggested fixes. worked for a day, then it was worse. Then I tried Bridging the connection between my computer and the LAN ( the Xbox) and then it got even worse.
My FINAL SOLUTION, which worked right away and in two weeks I haven't seen it once, was I had to get a SEPARATE wireless receiver router. it cost like 40 bucks, but it doesn't need a phone line it just receives the signal from my other wireless modem, and it beat spending 100 bucks on X boxs wireless receiver.
Posted on Feb 05, 2008
Xboxlive is haveing a ton of issues and have been since friday. If you would like to check the status of xboxlive to see when they fix this issue the website is www.xboxlive.com search for status and then click on support. The status of Live is in the upper right hand corner. I hope they get it working i got cod4 just after christmas and on friday night i got booted from a game and havent been able to get a decent game since then.
Posted on Jan 02, 2008
My son was having the same problem. After trying many of the "fixes" on the internet forums(i.e. - adding to the dmz, opening up ports on the wireless router, enabling UPnP, port forwardng, etc.), I changed the Channel my router (Linksys WRT300N) was broadcasting from ch. 1(2.412 GHz) to ch. 2(2.417 GHz). It worked. Although we use a 5.8 GHz cordless phone system in our home, I realized that many of my close neighbors do use the older 2.4 GHz cordless phone systems. I believe that they were interfering with the time it took to just start/enter a game and the connstant "connection interrupted" msgs. Many of you may be under similar circumstances. I hope this helps some of you. Good luck to all.
Posted on Apr 17, 2009
If anyone is still having this problem...
I have been having the same problem everyone has been mentioning with losing XP after dropping out of a game etc.
I have tried all the suggestions which have not worked.
The only thing that works for me is (and works around 75% of the time):
-Once you have signed in and are in your match, play until sometime before the game finishes, then just leave the game (rather than signing out in the game or leaving the lobby after the game has finished) it sucks cos you dont get you match bonus but it should just take you back to your private game lobby or whatever, and won't sign you out of xbox live. Then just wait in this lobby for around 10 seconds and the go "Find Match" . It should put you in another match and if your connection drops in the next game you will keep your XP/Rank from the last game.
This can be a bit tedious because you have to leave every match before it finishes (I did stay in the same lobby for a few games, then left half way through - but this did not work as well as when i just left just before the end of each game)
As i said it's a bit tedious but it's the only thing that worked for me. Hope it makes sense ands helps someone out.
Posted on Jul 15, 2008
To add my comments - We do have a wireless adapter and it does not work either. Also, I noticed most people said they have com cast. Comcast came to our house checked the modem, router, wires out side everything. All working - however the connection interrupted still continues on COD4. So to date - no solutions?
Posted on Feb 19, 2008
I had this problem for a few weeks and tried everything:
-opening my router ports
-changing the ip address of my router
-using a different xbox on my internet
-taking to xbox customer support FOREVER
-and calling my ISP and asking him wtf
In the end, my ISP figured out it was his fault, after denying it for weeks. If you have this problem chances are your ISP is having problems that it doesn't want to admit or simply doesn't know about, so nag them until the problem is fixed.
Posted on Feb 08, 2009
After about a year of messing around with setting after setting I finally bought a new modem and got rid of that comcast motorola surfboard modem. I bought a BEFCMU10 on the advice of someone else having this problem and now both of us can actually get online and play.
Posted on Nov 26, 2008
I get the same thing but it instead kciks everyone out besides me and says enemies forfeited.
Posted on Oct 09, 2008
Im having trouble gettin my live and net to work at the same time ... the only way i can run my live is to unplug my usb for my net to my computer ... wait 30-40sec then plug in my ethernet cable from xbox 360 to the modem !!!, if they are both plugged in the ethernet cable and my usb then my live dont work anyone have any suggestions id really appricate it ty !! contact me at firstname.lastname@example.org
Posted on Aug 28, 2008
I think it is just because o many people are on xlive on cod4 that it cant handle making all the games
Posted on Oct 18, 2008
Dose it have anything to do with the HDTV??? cuz i dont have the problem when i hook it up to another TV
Posted on Sep 14, 2008
My connection sucks i always get connection interupted but heres what u do
go to a store wal-mart or any game store buy an extention cord if u have a t.v by your
xbox hook it to your computer
Posted on Nov 12, 2008
Same problem here...hmmmm maybe I should buy a PS3 and save $50 bucks a year!!!!
Posted on Jan 02, 2008
I was having the exact same issue and it had nothing to do with any of the xbox hardware..i upgraded my comcast router and i have not had a problem seince
Posted on Feb 08, 2009
Here is the issue I have had. My motorolla modem is setup right next to my TV/XBOX/Etc so I can actually see the modem as I play. As I attempt to enjoy my game of Search and Destroy, with say 8 to 9 kills and maybe 2 deaths, (thats well over 700xp with match bonus included!) I get a connection interrupted. I get booted, then I noticed the "Stand By" light on my modem illuminate (the other orange light under the "PC Activity" light. Less than a second later, the entire modem shuts down and it starts the re-boot process. I then get the not connected to xbox live deal and then I throw my controller because all the XP was lost from that match and prior matches where I did not get the connection interruption. I called COX cable and had them upgrade my Internet Connection to the "premium" package with "POWER BOOSTER!!!!!!" and my modem still bugs out on me.
Posted on Jun 26, 2008
Try porting if you have a linksys, or any router for that matter go to portforward.com top left corner will be guides by router in bold, then click which model router you have, put in your isp that your 360 has.
ive done the following
xboxlive1 88 to 88 BOTH 192.168. (xbox's isp for the last 3)
xboxlive2 3074 to 3074 BOTH " " " "
DMZ enabled 192.168. (last 3 digits of 360's isp)
hope this helps
my tag is x KRONOS x
Posted on May 07, 2008
Seems to be a problem with Xbox live and COD4 for quite a while now!
Posted on Feb 06, 2008
Have of your guy's problem with CoD4 is that the HOST DISCONNECTS HIS XBOX FROM HIS ROUTER/MODEM.
Hard stuff to understand, yes I know
Posted on Jan 21, 2008
Woo.. maybe we'll all get "Joust" again...
Arcade games = FAIL
Posted on Jan 07, 2008
I heard someone hacked the system and put the single player cheats in the multi-player mode. Supposedly that is why the system has been slow and laggy since Christmas.
Posted on Jan 02, 2008
Yea, same here... i easily called Microsoft over 2 dozen times regarding this and my NAT, which they referred me to my ISP, who then referred me back to Microsoft. Their customer support technicians are really stupid, about 70-80% of the times i called i couldnt understand what they were saying because i dont understand English with a Spanish/Latin accent that well... why cant Ubisoft and Microsoft work Co-op. and fix the damn problem???
Posted on Dec 25, 2007
I had comcast come out and check my connection, it was better than perfect!! It's definatlu XBOXs' servers! And every1 that works there is too stupid to answer my questions correctly.
Posted on Dec 17, 2007
I get the same problem to it says connnection interupted and kicks me yet my connections are fine, i rekon microsoft have lost some good live members over this holiday. im even thinkin of a ps3 myself.
Posted on Jan 15, 2008
Um yeah with COD4 its definitly an xbox problem cause I have been playing and the only way to play is with 4 friends in the room, call Microsoft and get free months.... lol
Posted on Jan 05, 2008
You need to plug your xbox 360 directly into your internet router
Posted on Jan 10, 2009
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Posted on Jan 02, 2017
try putting your xbox on the dmz in your routers settings. find your xbox's ip address and insert it into the dmz which leaves ALL security open but since no one can hack a 360 you don't have any worries, it worked for me! good luck
Posted on Aug 12, 2008
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