Question about Sony Handycam DCR-TRV480 Digital Camcorder

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Tape compartment won't go back into camera

The tape compartment won't go back into the camera. At first it was saying to reinsert the tape and then it was saying something about the tab lock. Now the tape compartment won't go back down into the camera. Thanks for your help.

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Re: tape compartment won't go back into camera

Hold it down till it gos back in if it dont go back in let go than hold it down

Posted on Feb 05, 2008

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Sony dcr-trv350 tape wont close

there is a risk of hardware damage.make sure you dont force the tape into the cassette compartment to avoid damage to the unit or's what you can do.
1.remove the tape from the compartment.
2.ensure proper type and size of tape is used.
3.ensure no packaging material or foreign material inside the compartment.
4.if attempting to record, make sure cassette tape rec/save switch is set to rec position.
5.reinsert the tape, make sure it's properly inserted.
6.if still won't close or tape ejected again,remove tape.
7.reinsert a diff tape.
8.attempt to close compartment.
9.if issue unresolved, press the tiny reset button while cam is powered on (located in the panel where the lcd screen goes to,just below all the other buttons). you may also do a power reset procedure: remove batt, remove ac adaptor,set power switch to vcr, leave the cam without power for at least a minute, switch power back to off, reinsert ac adaptor/batt and turn cam on, attempt to close tape compartment.

if issue persists, service would be needed. hope this helps.thanks:)

Mar 26, 2010 | Sony Handycam DCR-TRV350 Digital Camcorder

1 Answer

Have flashing yellow error, error code C:31:23, and when I try to record it says to reinsert tape. Help....

Sony says C31 is a Tape Loading Error. They suggested removing the camera battery. Then re-connect and then re-set the camera back to factory conditions. If it persists it may require attention. May also be a mechanical problem such as is the back Rubber wheel in the proper place and the white plastic lock is not there? flip the camera upside down it's come out (the white plastic lock) then place it BACK


It may also be a bent lever. Try the factory restore first.

Jun 14, 2009 | Sony Video Cameras

2 Answers

Wont take tape

I just posted that I had the same problem with the Elura 100 not taking the cassette, although the compartment will close without a cassette. And I did have the problem with the left wheel rewinding, then the beep occurs.
I was tinkering a bit. I decided to take some video on the SD card, and I let it record for a moment. After that, I went back to trying to get the cassette compartment closed, and it worked! Almost like the camera needed reset.
We'll see if it stays corrected!
Prior to that, I have tried using a can of air, loading a new cassette, etc. And I DEFINITELY did NOT have any condensation!
Hope that works for ya!

Jan 31, 2009 | Canon Elura 100 Mini DV Digital Camcorder

2 Answers

Head cleaning

Use good quality video head cleaning cassette as camera gives error if use improper or very old tape.

Jan 11, 2009 | Sony HVR-Z1 Mini DV Digital Camcorder

1 Answer

The screen that says reinsert the cassette.

Tht means the recording protector tab of the tape is on, check the tape, most or f the time there will be a plastic piece tht can be broken off if u need to prevent any thing from recording on it, try covering the hole with a piece of adhesive tape and try recording

Nov 04, 2008 | Sony Handycam DCR-TRV460 Digital Camcorder

2 Answers

Loading tapes

I had a similar issue where the tape bay would not lock in and engage the motor mechanism to load the tape. I removed the battery from the unit and let it stand for approximately a minute then reinserted the battery. The tape drawer closed first without a tape then reopened with no issue. I then inserted a new tape with no issue. I guess it needed a hard reboot.

Mar 23, 2008 | Sony Handycam HDR-HC3 HDV Digital...

2 Answers

Minidv reinsert cassette


Feb 23, 2008 | Sony Handycam DCR-HC21 Mini DV Digital...

7 Answers

Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers

Camcorder stuck in E02 Safemode

hey have the same problem with my camcorder too far the past 3yrs send it to jvc they said no problem found but as soon i got it back it work for one day them went back to safe mode.they said they could rplace the head mechanicalism for $350 which is roughly what paid for the camcorder.if gotyours fix let me now

Jul 15, 2007 | JVC GR-SXM260E Camcorder

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