Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My zune \has a problem

When i charge my zune it charges but when it has enough battery it turns on by itself and does not respond to what i press.i tried everything. if u have a sollution plz help

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  • Anonymous Feb 03, 2008

    I have the same problem... I gave up on it and I'm trying it again 2 months later. It actually charged for 10 minutes and then it's behaving like it did before. I hate Microsoft and I will never buy this crap again.



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The hold/lock is engaged

Posted on Jul 06, 2008


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My Zune 4gb won't sync with my software and will not charge


I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune won't respond to any key presses.

I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune went black

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Feb 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune doesnt turn on and when i try connecting to my computer at times it doesnt recognize it and when it recognises it the battery shows empty and begins to charge when charge is complete and i unplugg...

If you had this Zune for a long time this will happen at times because the batteries are rechargeable instead of batteries but if it doesn't turn on you could reset it by pressing the middle button and pressing the up button at the same time.

Feb 16, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Unresponsive (and dead battery) zune o' saddness

Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
  • A computer’s USB port that you can connect to by using a Zune Sync Cable.
  • A Zune AC Adapter that you can connect to by using a Zune Sync Cable. Note The Zune AC Adapter is sold separately.
  • A Zune Car Charger or a Zune FM Transmitter/Charger. Note These items are sold separately.
  • An Xbox 360 console's USB port that you can connect to by using a Zune Sync Cable.
  • A “Designed for Zune” mobile battery pack

Nov 09, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune 30GB Brown charging problem

heres a solution, i guess my freinds were right, i wish they werent , but i guess ZUNE'S ARE ****. Sorry Microsoft aint do that again.

Dec 28, 2007 | Microsoft Zune JS8-00001 Digital Media...

10 Answers

My Zune is Not responding

after much research on this matter in the past few hours. To resolve this situation don't shut the zune down by holding play/pause button it does not shut down properly that way.

Hold down the down & back button down until shuts off....zune recommends as the best way to turn off your zune. Also if you are having problems holding charge, a lot of people replaced the original charge plug and found that it worked again. these cables usually become faulty from previous models and 30gigs. So buy a new cable & shut it down correctly.

Still no worky??? Call zune, within 1 year they will accept it for repairs. They may even send you a new refurbished zune...since they no longer are making the 30 gig...probably for those reasons.

I hope this advice not only helps you but myself. Who wants an expensive paperweight...not I!

Dec 11, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

5 Answers

First time chargin Zune 30GB Brown

I had the same problem (frozen after first time trying to charge.) I found the solution on another site. I just unplugged the device and let the battery drain completely, then plugged it back in (rear usb port) and voila, it works, that simple.

Nov 30, 2007 | Microsoft Zune JS8-00001 Digital Media...

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