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Posted on Sep 23, 2009
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I have a Acer apsire M6341 destop, the computer got infected with viruses, got a blue screen with warning to shut down.It loads pass the loading sytem window files and stop at the bar screen. there isn't a erecovery back-up and was sent the wrong erecovery dvds. Need help!!

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  • Anonymous May 11, 2010

    1. Get a flash drive...and a second computer 2. Download the home version from Avast.com (virus protection) 3. Insert the flash drive into you old computer..and then scan it on the second system after you install the Avast anti-virus program on the second system. 4. Email me back or post here, (my email is: [email protected]) if you determine if you have a trojan or a simple worm..you might try installing the Avast program on your original system..by copying it to the Flash drive..along with the updates from your second system..and then seeing if your original system will install it. WW

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  • Posted on Sep 23, 2009
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I would recommend downloading Bart PE and than burning an ISO to a CD. Once you run Bart PE get under Command Prompt and enter chkdsk c: /f /r. This can also be done from an XP disk under the Administration console.

Sincerely,

Ryan Deschaine

Systems Administrator

Boxen Solutions LLC

http://www.boxensolutions.com
Email address: [email protected]
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Fax: 414.918.8432
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