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Archos AV500 freezes after firmware update

My AV500 is stuck at the startup screen after a update of the firmware and there is a red line on top of the screen. 

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Posted on Jan 02, 2017

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SOURCE: Archos Av500 startup problems

there is no kind of reset button

but you can try a reset by leave it to drain full power and switching it On after 3 hours

Posted on Jul 16, 2008

  • 497 Answers

SOURCE: Archos Av500 startup problems

its a HDD or OS failure
ull have to ask the company for a replacement if its under the warranty period
make sure to register ur device on the Archos website to get a 'Technical Support Passcode.'call Archos to tell them ur problem and if ur lucky they wud repair it free of charge
if u want to try it urself...i found this one of the forums on the net..
1.remove all the screws, and remove the battery.
2. Remove the hard disk from the player by disconnecting the ribbon connector carefully from the mainboard.
3. Try to startup the player after putting the battery back in place. This time, instead of turning off, the player showed a "cannot read hard disk" error with the option of formatting it. Made me realise that the hard disk was the culprit. However, I had heard the hard disk noises previously, and they sounded fine, so I realised it was a software issue (file system was corrupted)
4. Try to connect it back, same problem as before... Also it is very difficult to first start the player & then connect the hard disk, as the player is designed to shut off in that situation.
5. The best option after this would be to get a drive enclosure designed specifically for 1.8 hitachi hard disks to connect the disk directly to the computer using USB and format it.
6. However since I didn't have a specialised enclosure, I did a lot of trail and error with the player itself (running off mains while connecting the hard disk after starting the player without releasing the power button etc etc etc) which Im sure wasnt too kind on the hard disk, but voila, I managed to start it up fine WITH the hard disk in place without the player turning off using some weird combination of holding down the power button and connecting the ribbon on the bootup screen)
7. After this, he was able to select "format", and the player began working fine he lost all the data on the player itself, but luckily he had backups of everything!

Thanks for using Fixya

Posted on Jul 16, 2008

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1 Answer

Soft ware for archos AV500

Glad to help YOU!
If I got it right you are looking for DRIVERS for your Archos AV500.
Well, HERE you have the all drivers you need.
Click on EACH ONE apart to get it (download it) or to RUN it.


Mar 09, 2011 | Computers & Internet

1 Answer

Archos AV500 30gb not booting up

Try updateing the firmware on the device

If you are unable to perform a firmware update on the player you will most likely have to send it in for service.

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Cant watch videos on web on archos 605 wifi

You should be on firmware version 2.1.04 (WMDRMPD:10.1) If connected to your computeer or on WiFi then :- Main Screen Menu Settings Firmware + Plugins and click on.... Online Firmware Update This version of the firmware does allow some videos. Unfortunately if the videos come up with blank screen with a red F9 in the middle this signifies a version of FlashPlayer not yet supported. We just have to wait and see if Archos are still going to support the 605 with more firmware updates or if their hands fare too ull with the new Archos 5 Android.

Apr 02, 2010 | Archos 605 WiFi Digital Media Player

1 Answer

Stuck on the ARCHOS Screen and it won't do any thing

A) Download the firmware from Archos and save it to your desktop (Make sure the file name on the desktop hasn't changed from the original download file name)

B) The Archos 705:
1- Connect the unit to its power source.
2- Start the unit in recovery mode: Press the TV button first then the power on/off and keep pressing TV button (do not release it)
3- The recovery mode will start (the screen that asks for repair or format etc…)
4- Select "Repair" by scrolling up and down with the TV Button (it is all explained to move through the menu at the top of the Archos screen) (Do not press "Format" at any time)
5- Now that you are on "Repair" select it to validate your selection
6- The unit will go to "Plug the unit etc…" plug it with the USB cable to the computer
8- Wait until Pc should recognizes your Archos (around 5 seconds)

C) Computer
1- From your computer select the firmware file you downloaded from the net and put it in your Archos (in the root folder, nowhere else, where it has the folders, music, videos, pictures etc… as a file)

D) On the Archos 705:
1- Select "Ok" on the Archos (on & off button) shortly to select and confirm the file is now on the Archos
2- you are done! The Archos 5 or 7 should now read through the file you have transferred and repair the system
3- DO NOT DISCONNECT the power cable until the process is finished
4- When done safely disconnect (as you usually do, for Mac trash the letter of the Archos to the bin or for PC's: right click the green icon bottom right of the screen for xp & vista)
5- Press on/off button to reboot

Your unit should restart with a fresh repaired, updated system like day one.
Good luck!


Jul 24, 2009 | Archos 704 WiFi Digital Media Player

1 Answer


if you wouldnt mind losing data then i suppose you could format it and get rid of the firmware update and the put all your stuff back on. only a suggestion.

Oct 27, 2008 | Archos 604 WiFi Digital Media Player

1 Answer

Hard drive is broken

you need a 1.8" zif format hard drive samsung and toshiba both have models that will work for you, but you need to do a downgrade upgrade trip with the firmware in order to get the archos to use the new hard drive! her is the link to how to do the downgrade upgrade to the firmware

Oct 05, 2008 | Archos AV 500 Digital Media Player

1 Answer

Archos av500 hard drive replacement

Downgrade firmware from 1.5.12 to 1.3.12 and then replace the hard drive, it should work. It does not work with firmware versions superior to 1.3.12. If you have 1.5.13 you can downgrade to 1.5.12 using the normal archos update procedure (yes, from 1.5.13 to 1.5.12 you can freely donwgrade using standard offical method). You can find 1.5.12 firmware on the official archos download page. If you need the 1.3.12 version (not available at archos website) it can be retrieved there:

Jul 25, 2008 | Computers & Internet

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