If you're not getting the audio signal, please select the Audio for HDMI to TV+AMP in Menu display. If you're not getting the videos, please check if the TV is HD ready and supports 1080p signals. Also check if the connections are firm and secure and you selected the correct input on both Receiver and TV. Please try connect the Settop box to different HDMI port of the receiver and try. You can also try connecting the Set top box to tv directly and check if its working. If its working fine directly with the TV, you may try to replace the cable and try else the receiver may require service
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