Question about Sony Ericsson K800i Cellular Phone

2 Answers

Will not turn on

When i try to turn the phone on the phone will not turn on but a red light flashes on the inferred strip on the bottom right hand corner. When i try to turn the phone on the phone will not turn on but a red light flashes on the inferred strip on the bottom right hand corner.

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  • 5 more comments 
  • brikaff Dec 15, 2007

    whe ni try and turn it on a white screen comes up and nothing eles...i cant connect it to my pc as its not recognising it at all because the phone wont switch on.

  • brikaff Dec 15, 2007

    already tried that,,and i cant flash it form sny or wotanserver webiste because it wont switch on properly and therefore my usb wont pick it up so cant connect phone to pc...

  • brikaff Dec 17, 2007

    what you have told me is common sense...remove the battery????? i want a full refund as not hapy with the advice given..i have read your refund terms and conditions and i want a full refund...this advice is ridiculous

  • brikaff Dec 17, 2007

    so am i getting my refund???? it states if your not happy with the advice...you told me what i already knew....refund???

  • brikaff Dec 18, 2007

    i keep getting emails saying try octacon but they are the ones replying to me..i have tried wotanserver..i would ike my refund?????????

  • brikaff Dec 20, 2007

    i get white screen when turning on my hone,,have tried your suggestions and wotanserver??? i just want a refund now???

  • brikaff Dec 23, 2007

    yes,,had it back this morning and they said they cant do it...

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2 Answers

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  • Master
  • 456 Answers

Hey man your phones battery id dead so i thing when you plug it with charger and then turn it on then it may work so you have to purchase a newer bettery.

Posted on Dec 20, 2007

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  • Master
  • 1,944 Answers

Hi,
Before sending your phone in for a flashWill not turn on - 2.gif or attempting to do it yourself (wotanserver), I would suggest the following. Take out the battery and leave it out overnight. Then put it back in the following day and try turning the phone on. If this didn't help, then flashing is required. You can try flashing with SEUS (Sony Ericsson2.gif Update Service) which is free (wotanserver requires credits=money). Good luck!

Posted on Dec 15, 2007

  • 5 more comments 
  • Damen Wong
    Damen Wong Dec 15, 2007

    Did u try leaving the battery out overnight?

  • Damen Wong
    Damen Wong Dec 15, 2007

    Hi,



    Did you check that your battery is not the cause of your problem (try another battery or try your battery in another phone)? Maybe the battery connectors of the phone and battery need cleaning. If the battery is fine and you can't flash it yourself you will need to take to be serviced...at Sony Ericssson/mobile operator or some place that has the proper equipment.

  • Damen Wong
    Damen Wong Dec 17, 2007

    I am sorry that you are unhappy with my advice. I have had many Sony Ericsson phones in the past with your problem and what I have said usually works...and if it doesn't...the phone needs to be resurrected at service point/place with proper equipment. Sorry again...

  • Damen Wong
    Damen Wong Dec 18, 2007

    Hi,



    Sorry but I have no control over the refund process.

  • Damen Wong
    Damen Wong Dec 18, 2007

    You should go to a service point or some shop that specializes in flashing. Only they can resurrect your phone.

  • Damen Wong
    Damen Wong Dec 22, 2007

    Did you take it to a service center to get it fixed?

  • Damen Wong
    Damen Wong Dec 23, 2007

    What was their explanation? The eerom die?

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I had the same issue.
It started where the phone went in a loop of restarting, getting a white screen, then restarting again etc...
I resolved this by downloading wontan server client ( http://www.wotanserver.com/en/ ). You do need to purchase 1 credit in order to get an account. Follow the instructions (however, instead of holding down teh C button as instructed, try holding down keys 2&5 together) for this and it will resolve the phone not turning on/red LED issue.
I wouldnt recommend using the software for any other use as it can be, or it could damage the phone if not used correctly, but for this method, quite fool proof really.
I still had the phone restarting issue after this, however, i'm hoping to run the sony ericsson software to update the phone and hope that that works :)

Good luck. Hope this helps.

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