Question about Panasonic PT-AE100 Multimedia Projector

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Help me!!!! I have a panasonic pt ax100u ! I love the projector , it was working great then i turned it on one day it comes on for about 1to 2 minutes then shuts off! the temp light does not come on!! Any Ideas? I live in so cal who does warranty work on these?

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  • scotchopalm May 25, 2008

    Same problem. My projector lamp has 610 hours on it. It's worked great until one day it would just go into cooling mode and then to standby. Once that happened I couldn't bring it out of standby unless I shut it off first. It will arbitrarily work for 2 minutes to several hours before it decides to go back into standby on its own. Fan works and I'm not getting any lamp or temperature warning lights.

  • mredge73 Jul 10, 2008

    I have the same problem; I am sending it to Panasonic for repair. I was having to unplug it and plug it back in to fix the problem. They said that this problem has an extra 6months warranty on it so they should be able to fix it
    call: 1-800-211-7262


  • bankaa Jul 15, 2008

    I have a panasonic AX-100 U. The power goes on standby after 30 seconds 7-8 times (the main power has to be switched off and restarted or else remote wont work). After this, I can use the projector 10 hours or even more. Gave it to the company, they could not fix it ... power ballast, lamp, fans adn everything else was ok. The want to change the man board now which is as expensive as the new projector. Please help

  • Anonymous Jan 25, 2009

    Same same! Cool.



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Hello folks! I bought my unit on 11/2006. After 1532 lamp hours on eco-mode, my unit would start shutting off after just 2-3 minutes. Same problems you guys are having. Based on the comments I've received from the TECH guy where I purchased the unit, it appears that these units have IRIS problems. Here's how you can tell if its an IRIS problem...according to the TECH guy:

1. Get the unit powered up as usual.
2. Wait until its projecting enough light to see a menu on the screen.
3. Using the remote control, PRESS the "POWER" button again to see the power off confirmation screen, then PRESS the ARROW keys in the following order: RIGHT, UP, DOWN, UP, DOWN, then PRESS ENTER.
4. The EXT OPTION menu should then be displayed.
5. SELECT the "SELF CHECK" option using the arrow keys.
6. Look for the word "IRIS. If that word or any word on that line appears in "RED" color, then the IRIS is faulty and needs to be replaced.
I just called Panasonic's Service dept. and they gave me a CASE NUMBER and asked me to FAX my original INVOICE to them. She told me they are going to review my claim and see if they can provide assistance or whatever. Apparently...Panasonic knows of this problem according to the TECH guy at the place where I bought my unit in late 2006. Good luck! Steve 717-891-2062

Posted on Feb 19, 2009

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5 minute fix guaranteed

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