Question about Canon PIXMA MP530 All-In-One InkJet Printer

7 Answers

Canon MP530 Makes Grinding Noise when printing starts

The grinding sound is only prior the first page printing. If printing for example 10 pages, prior to the very first page there is a very loud (almost scary) grinding sound like the print head is indexed wrongly and it is slipping the cog and belt or something. But only prior to starting this first page of printing.

It has been this way since I purchased the machine and perhaps I should have taken it back right away but didn't. Now I think I'm stuck.

I've tried the auto-align feature. No help. Have you seen this before and maybe know some tips I might try?

Thanks much,


Joe

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  • 7 more comments 
  • majorgar Dec 20, 2007

    Same problem with the grinding noise. I got it last November, but noise was there from the begining. Should have returned it. Anyone have a solution. Great printer otherwise.

  • JG1923 Jan 05, 2008

    I have the same problem as well. The Canon support site lists the following three options for

    Solutions




    for grinds









    Issue:
    A grinding noise is heard from the device.






































    1.


    Lower the lock lever on the print head holder MP800R / MP830 / MP530



















    2.


    Press ON/OFF switch to reset the multifunction device



















    3.


    The MP530 may require repair
    I think that there is a systematic problem with the printer heads and that Canon needs to address this. Like you, I missed my warranty deadline (my fault) but am very irritated that Canon does not come out and offer to fix a defective product.

  • rjsfhl Jan 06, 2008

    This is still a very bad problem for me. It's somewhat comforting to know that others have the same experience and that I'm not accursed (but I am sorry your being frustrated by the problem). I'm hoping that there will still be people notice these posts and maybe sooner or later have the magic key to getting it fixed. Thanks much.


  • sfijim Jan 24, 2008

    I have the same problem on both of the MP530's that my company bought

  • rjsfhl Feb 06, 2008

    I called 877-287-7032 and told them about the grinding noise. They were very nice but they eventually gave me another number to call 800-828-4040. The -4040 number had an extremely annoying call router. Most annoying I've ever run across.

    Regardless, both phone numbers will get you there. In my case the "support" center decided that my machine was probably within warrantee but I couldn't remember the actual purchase date. They can tell when the machine was manufactured by the serial number but they don't know when it was purchased and took my word for it. The warrantee period turns out to be a solid year.

    Cannon eventually agreed to send a replacement printer.

    I was very lucky that while I was talking to a support person the MP 530 suddenly started it's grinding noise. It was a great, long, loud, spontaneous grinding fit that could easily be heard over the phone. That's what changed the whole replacement conversation. Good fortune for me. The technical thought was that the problem was in likely in the print head and not the printer itself but they're sending the whole thing.

    So a very big THANK YOU to sfijim for getting the number out there and motivating me to give Cannon Support Center another try.

  • Anonymous Aug 23, 2008

    Grinding noise and chews up the paper. I have been out of service for a week.
    I have tried every thing to clear it. I bought it about 5 months ago. I sent in my Warrenty card. I can not find my receipt.

    Walt Oster



  • viaqmcgusbg Dec 05, 2008

    I have the same problem

  • Anonymous Feb 09, 2009

    Same problem...Canon should recall this printer since so many people have issues

  • derens May 15, 2009

    I tried the Solution # 3 and it seemed to fix the problem. I completed 1-4 didn't help. it seems the critical part is including step 5 in the process... unplugging the machine.

    funny computer things...

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7 Answers

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I had this same problem and called tech support. Instead of sending a new printer they had me

1 remove print Cartridges
2 remove print head
3 replace print head
4 replace print Cartridges
5 unplug power from the wall

This seemed to fix the problem.....for me anyway.....for now.

hope it helps

Posted on Dec 22, 2008

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My Canon MP530 makes the same loud grinding sounds as many other people are experiencing. If you heard it... you'd known immediately it has absolutely nothing to do with "normal head cleaning" or "a dirty rod" or "a paper issue".

This is VERY loud... sounds like 2 large plastic gears violently grinding against each other. Not sure how that can happen more than a few times without totally destroying the printer. My printer has been doing it since the day I bought it, 4 years ago.

I've taken the printer apart many times, trying to locate the noise... but nothing looks like it's having a problem. The noise must be coming from something inside deeper than a partial disassemble would reveal.

Needless to say, I'll never buy anything with the word "Canon" on it again.

Posted on Jun 06, 2013

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I also have the same problem. Canon acts like they have never heard of this problem before. The Net is covered up with this issue. I hate that! Insulting my intelligence that is. They have agreed to send me a refurbished unit less the extras that come off the unit. Shipping out tomorrow with a up to 5 day delivery. My unit was bought last June and is spotless and that is why I hate getting someone else's garage besides the darn thing they are shipping might be covered up with the Swine Fue virus! Why is it sooo difficut to make things that are good any more. This stuff is pure garabge.

Posted on May 04, 2009

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Write your answer...mycanonprinterPixma MP287 ismaking a grindingsound whenstartingprinting

Posted on Aug 26, 2016

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Same problem.. conveniently the printer is out of warranty so canon wanted to charge me $9.99 to troubleshoot it over the phone.. when I reitirated to them that the problem is with the printer.. they just gave me a number of a local place that will fix it for a charge..

Posted on Apr 09, 2008

Same issue here. I don't have a solkution. Just wanted to put out there that you are not alone

Posted on Jan 05, 2008

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Call Canon at 877-287-7032 and tell them you have a grinding noise when the print head goes through a cleaning cycle. They will send you a replacement (refurbished) printer for free.

Posted on Feb 05, 2008

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