Help. My Palm is sick.
It turns on. I get a Tungsten "welcome" screen.
It goes to time and date page then freezes. Won't respond at all.
Can't even turn it off. I've done repeated resets. Same scenario every time.
Doctor, is there any hope?
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You can try doing a hard reset. A hard reset will delete everything on your device. All your
data will be deleted, and formats, preferences and other settings are
restored to their factory default settings. Don't perform a hard reset
unless you've backed up your data, or you're willing to lose everything. Here is the link for directions for the Hard Reset:
Hi, I recently had some problems with my Palm. I went through the Palm online chat support which was free. You can do phone support but it will cost about $15. Here is a link to Palm support. If you scroll to the bottom of the page there is a link for the chat service. I have very good results. Best wishes. I hope this works for you.
Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right
I had the same issue. What you need to do is to hold the power on/off button than press the reset button. The screen turns off (get black) than the will ask you to make a hard reset (which end up deleting all datas). The Palm will power on like the first time you turned it on after you bought it. Than depending which version you have it will possible ask you which language you will like to have as default. After selecting you neet to setup the rest. If this is done you sync it all data will come back :-)