Cartridge error refer to device documentation
Hi Charlie,
If you had the cartridge in the printer for sometime, try replacing it.
OR Is this recently installed Cartridge ?
Try the method for both criteria.
Remove the cartridge, Clean the electrical contacts ( golden dots ) with lint free cloth, Install the cartridge and the error should disappear.
If this does not work, Try contacting HP Tech support ( 1-800-474-6836 )
Regards,
Sean
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