Router i can't seem to hook up my router that i got from earthlink and get on the internet with my desk top. the modem is not recognize. no internet. always asking me to connect. then it tries to dial. help can get my router to work with the earthlink dsl

Earthlink is not your local telephone company? You would need to contact your local service provider. If earthlink set up your DSL thru your local telephone company, you may have to have them contact them. Does your local phone to you or do you subscribe thru what they call a CLEC?

Make sure you internet modem is plugged into the proper input in the back, as well as making sure the computer is also plugged into the correct input.

The internet socket(where the modem goes) is normally separate from the rest of the ports.

Has your modem been hard reset recently? if so, it may require that you bridge the modem out to work with the router- ESP. if you use Verizon DSL. If so, contact your ISP, and ask for assistance in bridging out the modem.

I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

Are you trying to set up the router.
You can do it manually without the CD.
Make sure that your computer is able to go online
through the modem.
If your computer is able to go online through the
modem
Then you need to connect the computer to the
router and the modem to the router.
open the set up page of the router and change the
settings of the router according to the ISP.

Click Here for step by step by instructions

You will need to check the settings of the router. You are able to go online when you connect the computer directly to the modem. Your internet service provider is DSL. You can try to reconfigure the router. Press the reset button on the router for 30 seconds. release it. unplug the power to the router. plug it back in. wait for 1 minute and try to reconfigure the router. Click Here for step by step set up

Connect your Earthlink Modem's RJ45 connector to your router's RJ45 WAN connector. The router should then provide wireless internet to other computers via their wireless cards.

Does your mac book has a phone port? You can try that to setup a dial up connection an see if it will work.

Hi sheena -Is your desk top hooked up throgh the router? If not, plug your modem into the wan port on the router. The router should have come with a couple of short cables, most likely blue and yellow. Use the blue to connect your modem to your router. You can check the manual just to be sure. Use the ethernet cable that had been connecting your desk top to your modem, and plug into one of the wired ports on the router. I imagine you'll be using wireless for your laptop. Make sure that it is on. Put the cd in your desk top and run from there. Follow the directions. If you need more help just add a comment and I'll be glad to assist you further. If this solves your probleb PLEASE rate this as fixed. Remember. Need help? Just holler Sheena.

Jeff

I hope you already have Easy set-up with Smart Wizard® installation CD with you. Connect router with LAN connection to your desktop and install software CD then it will ask you to provide DSL settings,for that better contact your ISP help desk they will give you in detail. netgear Easy set-up with Smart Wizard easy to use just you need ISP settings. good luck!

Hello debbie2, Ok areyou using DSL or Cable. Do this for me takea picture of the equipment you are talking about this will give me an idea of what to connect to what, because right now I am thinking this is how your system is connected. From DSL line to DSL Modem to 2Wire router to PC or From Coaxial cable to Cable modem to 2 wire router to PC That is what I am thinking. You are saying your problem is that the modem is not recogized by the router this could only be true if the modem is not connecting to the router at layer 2 of the OSI model (data link) I would ask you to reset your router to see if it connects to the modem and the pulls an address from the ISP. First I want you to log in to your router via the web page and find out what login and pass word you use to connect to your ISP. To reset your router press and hold the reset button until the lights on the front of the router blink. then log into your router again and restore the login and password. Once this is done check to see if you now have a connection between you and your ISP. Thank you, Shuttle83