Question about NetGear RangeMax WPN824 Router

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Router i can't seem to hook up my router that i got from earthlink and get on the internet with my desk top. the modem is not recognize. no internet. always asking me to connect. then it tries to dial. help can get my router to work with the earthlink dsl

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Re: router

If go to start then run. That will open up a box for you. Type in that box cmd. When Dos opens type in ipconfig When you see the default gateway, writhe down those numbers. It should start with 192.168.?.?. Type that into the address bar once you've typed exit to make DOS disappear. This should take you sto your router page. Then you can start configuring your router.I hope that helps

Posted on Dec 15, 2007

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Re: router

Earthlink lists this as the number to call when you purchase someone else's router 1.800.327.8454. Hopefully if they are not the right people that can direct you to the correct people to call when you have earthlink's equipment.

I hope this helps.

Posted on Dec 15, 2007

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Are you trying to set up the router.
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I hope you already have Easy set-up with Smart Wizard® installation CD with you. Connect router with LAN connection to your desktop and install software CD then it will ask you to provide DSL settings,for that better contact your ISP help desk they will give you in detail. netgear Easy set-up with Smart Wizard easy to use just you need ISP settings. good luck!

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1 Answer


Hello debbie2, Ok areyou using DSL or Cable. Do this for me takea picture of the equipment you are talking about this will give me an idea of what to connect to what, because right now I am thinking this is how your system is connected. From DSL line to DSL Modem to 2Wire router to PC or From Coaxial cable to Cable modem to 2 wire router to PC That is what I am thinking. You are saying your problem is that the modem is not recogized by the router this could only be true if the modem is not connecting to the router at layer 2 of the OSI model (data link) I would ask you to reset your router to see if it connects to the modem and the pulls an address from the ISP. First I want you to log in to your router via the web page and find out what login and pass word you use to connect to your ISP. To reset your router press and hold the reset button until the lights on the front of the router blink. then log into your router again and restore the login and password. Once this is done check to see if you now have a connection between you and your ISP. Thank you, Shuttle83

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