I am trying to print postcards (avery matte white 51/2 by 41/4"- heavyweight- 4 cards per sheet) and every time the printer jams and will not print or it sends through a paper with nothing on it. The jams occur 4/5 times. I have tried different printer settings, but nothing seems to work. It has worked previously on a card from a different company.
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Re: postcards causing printer jam
I think the card is too heavy or too thick for the machine as when it prints it has to turn the paper. If the card is too rigid it is unable to bend causing a paper jam. Suggestion is to try a less grade of card.
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I found a manual for your printer here:
and under print media, it suggests limits of 60 to 163 g/m2 for the 2 trays. If you get some 160 g/sm2 card which is quite readily available, I think you will find it much lighter than the Avery business cards card, which from memory come in around the 200 - 220 g/sm2 level.
Even Avery quote this card as "heavyweight card stock", and although the say will print on all laser printers, it's my experience that they do not. Only on a laser with a flat paper path.
Hi, this printer is "clever" in that you don't adjust the thickness setting it does it itself.
It does this based on the paper type you set in the printer properties, see the table below for the different types of paper it will accept & the setting you need to use.
For this paper
Select this paper type setting
Plain paper, sheets
Epson Premium Ink Jet Plain Paper
Epson Bright White Ink Jet Paper
Epson Ultra Glossy Photo Paper
Epson Ultra Glossy
Epson Premium Glossy Photo Paper
Epson Premium Glossy
Epson Premium Semigloss Photo Paper
Epson Premium Semigloss
Epson Glossy Photo Paper
Epson Matte Paper - Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Cards
Epson Photo Quality Ink Jet
Epson Photo Stickers
Epson Photo Stickers
Envelope Hope this is of help.
You have solved your own problem with out even knowing it. The heavy paper is what is causing your problem. The solution to most problems is not to panic step back take a few deep breaths. Then kindly ask God. PS Also Thank God. I am just a Poor Sinner but God is my witness.
I had to reread your first post the mention of what to
do with all the photo paper. I see you mean that you don't use matte
photo paper you use matte heavy weight paper. I guess I mean that as a
question! That is the only thing that works for me with no smearing
problems. I haven't found one that is thick enough for a good feel. I
used an avery matte paper that has a coating for photo but it just
feels very light. Doesn't smear and looks sharp but very light weight.
What brand do you use ?
Probably the labels have a slight plastic fiber or coating in them and is getting a coating on the heat roller.
Here are part numbers of the correct CD labels you can run without a problem. Xerox Matte Coated CD Labels, 6-Up, 11x17 Reorder 3R12373 75 sheets per boxWhite1+ Box$65.21 Other items to consider:Return to TopItemColorPrice/UnitQuantityXerox Gloss Coated CD Labels, 6-Up, 11x17 Reorder 3R12372 75 sheets per box ItemColorPrice/UnitQuantityXerox CD-ROM Glossy Coated Labels, 4 x 7 Reorder 3R6322 50 CD-ROM Labels, 25 Sheets per cartonWhite - Glossy Coated1-9 Box$17.4410-49 Box$16.9050-99 Box$15.65100+ Box$14.89
Fuser's orange roller is not meant to be wrinkled, if this is then I would recommend you replace it (just slides out) pic below
If printing on card, you need to feed via manual bypass and exit from the back, not on the top, aka the "face up tray." Tray pulls out from rear. Rear tray will only stack a few card sheets at once.
Setting on printer's control panel must be set to card/heavy paper type on manual bypass tray
Their may still be some card in fuser causing jams.
Make sure you check the settings in the print driver. Sounds like your paper size settings do not match the size of the paper that you are printing onto and you are actually getting a false jam because the machine is seeing a different size paper then you ahve in it.