Question about SanDisk Sansa m240 MP3 Player

1 Answer

Sansa logo appears-nothing else

Same problem as apparently everyone else: in either mode, the thing initializes then is stuck on the sansa logo. Yep, its firmwre is 4.0.44a. The USB mode doesn't do anything different and the PC can't see it to even format it. This little pink SanDisk is one worthless piece of garbage. Will never recommend Sandisk anything to anyone. Waste of time.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 239 Answers

Hey have you tried installing a flash player I believe thats the format it works on, It should be installed with your windows media player but maybe it is not. You can try that and see if it works after that, I sure Hope it does, When you plug it in you can't see it in my computer under F disk or D or E disk, try it no promises but I am trying for you Oh yeah Look in your device manager when you plug it in and see if you get a yellow Question mark by a usb connection, If you do open the properties on that mark and update make sure you are on line when you do this, Man I sure hope this helps u out I hate when something just won't work and its something simple, Well If not I will research more for you, It makes me mad It won't work for you. Let me Know Hey and Happy Holidays

Posted on Dec 15, 2007

  • bear001 Dec 15, 2007

    what operating system are you using. XP or newer should work with you scandisk, I noticed that some folks that have the sansa they had to go to the site and download some drivers to get theres to work, Just wondering what OS you have, and I also suggest trying it in a diff. computer or laptop and see if it works let me know, just to make sure that the unit is functioning properly, If it is I can find you drivers. Thanks again sorry that the first idea did not help.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi, I'm trying to fix my friends Acer Aspire 5553.

try turning it on while pressing F8 to go to safe mode that might be one option

recovery disks are always a good thing to have on hand

May 22, 2012 | Acer Computers & Internet

1 Answer

Stuck on frozen apple screen

The only thing you have to do is when its stuck in recovery mode (apple logo displaying forever) you hold down the home button and plug it into the back of your computer while holding down the home button. It worked for me, and i think it will for everyone else too.Hope it helps.

Jun 16, 2009 | Apple iPhone Smartphone

1 Answer

Sansa plugged into Ipod music player - won't work now

Yep - it's a sad thing. iPod docks have ruined many a good mp3 player. Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so.

-Tha Mp3 Doctor

Jan 06, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa clip froze up in play mode

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 06, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Stuck on initializing screen

Call Sandisk support. This is a known problem with this model that was sold in December 2006. Apparently later models fixed the issue. They will get your info and do an RMA, and they even provide the UPS shipping label.
They were great to deal with. I hope you have the same success.

Oct 25, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Refresh Database

This is happening alot aparently, Sandisk is telling everyone to just reset it but that aparently isnt really working. only suggestion is to set the USB mode to MTP and try it.

Aug 02, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Gray Screen

I had a very similar problem where my Sansa would turn on show the initial logo then fade to a white/grey screen and restart. To fix it started in recovery mode (Start in hold mode with rec button held down) then used the firmware updater to update the software and it seems to had fixed the problem hope this also works for you

Jun 01, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa m240

Hi. I'm having the same problem with my m250 and am concerned, since I've only had it for a month. Nothing I do, including removing the battery, hooking it up to my computer again, or holding the power button down for a long period of time works.

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

6 Answers

My MP3 player will come on, but you can't get to the menu to select any options. It hasn't been drop, it was working fine and then it wouldn't work.

hi lilsweetie did u figure out the problem and how to fix it my daughters did the same thing let me no thanks

Dec 29, 2006 | SanDisk Sansa m200 (2 GB) MP3 Player

Not finding what you are looking for?
SanDisk Sansa m240 MP3 Player Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

486 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides