The lens remains extended and it will not power up for more than 2 seconds. The initial blue screen comes on and then it just shuts down.It was working perfectly but then simply stopped! I've only had it 13 months.
13 months (or about a year) is about the time that most rechargeable batteries needs to be replaced, no matter if they were used or not, Otherwise a camera might have a problem even just starting up (insufficient power shutdown). Fortunately, there are very many inexpensive generic replacements for your camera's NB-1L battery, such as this one.
That's what it would do if the battery had no charge. Batteries can only be recharges so many times. Pick up a replacement battery. If that doesn't solve it, at least you'll have a spare battery.
Hi,
The exact steps can be provided with the correct model #. The model # starts with "D". Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
?· Turn off the camera.
?· Remove the battery pack.
?· Press and hold the power button for 30 seconds.
?· Allow the camera to remain without power for 60 seconds.
?· Reinsert the battery pack.
?· Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks,
KenSolutions
FixYa
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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