Question about Magellan Roadmate 760 GPS Receiver

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Hung up magellan roadmate 760

In trying to download the new map update to my unit, I have managed to hang up the magellan in a loading mode and it isn't loading. I rebooted my computer as it said to do in the initial set up to download, but that has messed up everything. Now the magellan is displaying only "LOADING..." and the computer says it can't find the unit. I don't know how to reset the magellan or to get my computer to "find" the unit again. Now I have no navigation at all. Don't have a clue what to do.

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  • Anonymous Mar 11, 2014

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  • 274 Answers

You'll need to call customer service at 866-868-2259.

They should be able to tell you how to do an "emergency reboot". You also need to make sure you have the latest "firmware" before installing any updates.

Posted on Dec 15, 2007

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