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Monitor works at Startup, then goes black

I have a new Acer AL2002W LCD monitor that I hooked up to my laptop. I turn on the monitor, then computer as instructed. The monitor shows the same display as my laptop during startup, then goes black. I get the message "No VGA Signal". I am also unable to get the OSD menu to display when I press the menu button on the Acer monitor. I have tried this with 2 different laptops, same problem. Any idea of how I can fix this? Thanks.

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Yes you can fix this problem go in to start menu then control panel then double click display, then screen resulution and add the secondary screen, bc windows doesn't add the screen automaticlly you have to do it this way

Posted on Dec 15, 2007

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Posted on Jan 02, 2017

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My monitor comes on for about three seconds when I turn the computer or the monitor off/on and then it fades to black. It looks like the computer is booting up fine when I can briefly see the screen but...


Connect the monitor to the "video-output" port on your laptop, to see if the monitor is working correctly.
You make have to tell the laptop to send the video-output to "both" the internal LCD screen and the external monitor.

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vandetucker, You should use your warranty and use it NOW!! When "IT" goes to "BLACK" can you see the WIN-desktop when holding a bright flashlight at different angles 1 inch from screen??? How old is unit? How many "ON" hours does it have? Your monitor isn't any different than a Gateway or LG or Phillips, VIEWSONIC, SHARP, Samsung, Sony, Dell!!! You will need to read a few of my other responses and follow some of the links to web pages that you find already in my profile on fixya, so that you will know what questions to ask about repairing your unit. Let me know WHAT YOU WANT TO DO after you have done some research about your BLACK SCREEN lcd monitor. Here is an option I just know you will love. You can do the trade for new 2010 monitor unit and the technician in the back of the computer store just might put $6 $8 in parts into your old AL2002WSD and have a nice wide screen for the new year. Yeah, and your monitor "blinks like a light bulb" !!! Oh my!! How right you are!!! Do you know anything about "cold-cathode-fluorescent-lamps"? You should also see if Acer has a cash+old swapout program for a same model refurbished unit??? You should also give ACER a little bit of lip about the poor reliability of their short lifespan electronic ballasts and CCFL lamps. Like to know what your going to do! 12fixlouie Bye for now

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What is VGA cable
VGA Cables Adapters Converters and Devices C2G

visit a computer mechanic for further trobleshooting

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