Not powering on???

Battery has reached end of useful life and needs replacement.

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated

may be batteries you brought are old try with normal ( not rechargeble ) batteries. it would not last long but you can take atleast 30 to 50 photos. if it works it means new batteries are faulty.this type of problem i never saw in camera.use SANYO harmolattice HR-3UQ batteries.

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. turn on camera and see.if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated

Replace the CCD sensor

I think that both your batteries are bad. Because the batteries have sat on a shelf not being used the batteries will only take a surface charge and not fully charge. Bum a battery from someone with a Sony that uses the same battery and see if that works.

here's the steps i'd follow.

1. check battery to make sure you have a fully charged battery
2 plug the usb cable to the camera and the pc with the battery in it to see if it works and that it is not a power problem.
3. use a different sd card
4. read the manual to locate the hard reset problem as it may be a firmware problem

if you have done all of this and it still doesn't turn on chances are its faulty so call tech support.

smeags

This is a component failure
If the camera is less than a year old return it to the seller.
If older than a year but a current model contact Sony who may replace it free of charge.
There have been recall on some models because of component malfunction

Please contact the nearest Authorized Sony Service. If you need more info please advice. Arpi

The only and the only solution is to get the replacement as this seems to be a defect in the camera and you should get it change immediately.