Question about Epson Stylus Photo R320 InkJet Printer

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Epson Stylus r320 photo

I have an issue with one of my print heads. the dark cyan has blank spots on the test print and i have exhausted my options for having the machine clean it. It just won't fix the problem. their tech support just offered me a discount on a new one instead of fixing it. I would like to fix this and was wondering if there was a better way to clean the print head to see if that helps.

Thank you, Ed

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Hello Ed,

I believe I can help. I happen to have the same printer. My printer was unused for about a month and I could not get the black to print. What happens with these ink jet printers is that the ink drys out and becomes clogged in the print head and other jets. The spray orifices are extremely tiny.

I have a unique method of handling these problems that "usually" works. Here's what you can try.....

1), Get a paper towel

2). Set the ink cartridge to the setting where you remove the ink cartridges and can slide the print assembly back and forth.

3). remove ALL the ink cartridges

4). Fold the paper towel into a rectangle that is 1 inch wide and about 4 inches long) it should be like a fat pillow.

5). saturate the paper towel with clean water.

6). Position the saturated paper towel underneath the print head so that it is pressing against the bottom side of the print head where the ink would spray out on the paper. (It is crucial to get the damp paper towel into contact with the print jet's lower discharge surface. Make especially sure you get it under the clogged (non functioning color position).

7). allow this to set overnight.

8). The next day, remove the paper towel. Whatever color was giving you trouble printing, you should see that color ink in the paper towel. This is because the dampness has loosened the dried up ink. You may also see other colors too.

9). Re-install your ink cartridges and try it again (you may have to do 1 clean cycle but often it isn't even necessary.

This has worked like a charm for me over and over again. No guarantee it will solve your particular problem but it's easy and worth a shot and has returned my R320 to perfect service after sitting for long periods. (You can also leave a moist paper towel under the heads when not in use to prevent clogging). But IMPORTANT...if you don't remove the ink cartridges, the paper towel may pull all the ink out..

Jolly Chollie

Posted on Dec 16, 2007

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