Question about Sony Cyber-shot DSC-W55 Digital Camera

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My Sony Cyber Shot felled and now my lense wont come out

My camera was on when it felled and the lense were out. And now that i try to turn it back on the lense wont come out. there are rare ocation when it does come out but the vision is blurry...
whats wrong with it and
how and where can i get it fix and how much u think its gonna cost?

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Re: My Sony Cyber Shot felled and now my lense wont come...

It sounds like you have jammed your lens. If you want to repair it yourself there is a guy in South Carolina who has lots of parts for all the Sony Cameras. I bought my LCD from him for $39.00 plus shipping and it works perfect. I put it in myself and saved a ton. If you buy the part from him he sends you pictures of him taking the camera apart so that you can repeat the process when you install it. I think his email is

Posted on Mar 13, 2008

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Re Sony Cyber-shot DSC-T7/S Sliding lense cover wont travel down far enough to clear the lense. Message on screen says --lense cover closed Sydney Sony repair centre says discard for new. Seems a...

Hi your camera is very simply in mechanically. It may has loosen screws go around and stuck inside. If you are careful, you can try on open and look for the piece. If you are willing to, then let me know. Thanks and best regard!

May 25, 2011 | Sony Cyber-Shot DSC-T1 Digital Camera

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You might want to send your camera to your Sony Authourized Dealer for some technical repair. Since it accidentally fell, there might be a part from your camera that is affected by the sudden hit causing your lense to jammed.

Thank you.

Aug 01, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

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Sony cybershot 7.2 went to shut off camera and lense is still out no power to camera tried to recharge batt. w/no results

Try different batteries. I got the same problem with my cyber-shot. The battery was too low while lense was fully open. I recharged, but the lense would not close. When I turn it on, It would say turn off and on again. I did that for at least 20 times. I finally put another set of batteries and while I turned off the camera, I pressed the lense in very softly. After a couple of times the lense retracted fully. The camera has been working normally ever since.

It is also possible some dirt some how got on the sides of your lense. Try cleaning the sides of the lense.

If you had no luck so far, then your lense may have some mechanical problem. The lense need to be opened and cleaned and put back together.
good luck

Jun 09, 2009 | Sony Cyber-Shot DSC-P32 Digital Camera

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Sony cyber shot dsc-n2

There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

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Sony Cyber-shot w120 digital camera won't pop lense out


Your zoomunit is defective. Rotronica has replacements for this camera.
Or contact your Sony repaircenter.


Rob NL

Apr 06, 2009 | Sony Cyber-shot DSC-W120 Digital Camera

1 Answer

Pictures are dark blue

You can't change the lense, it will be out of focus sometimes. The focus is set electronicly at the factory. Go into the setup screen and initialize the camera and see if it will fix it.

Mar 22, 2009 | Sony Cyber-shot DSC-S600 Digital Camera

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Hi, my lense wont extract

Here is the main page for product support for Sony:

Have you tried taking the batteries out and putting them back in?

Jul 03, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

My Sony Cyber Shot felled and now my lense wont come out

The lens will need to be replaced. Unfortunately I am not sure on the cost of this. I took out a 3 year extended warranty on my camera to ensure that I don't have pay for these mishaps. All cameras should have at least a 12 month warranty. Most camera servicing places are located in Melbourne. There usually isn't even one in each city so unfortunately if you don't live in Melbourne, you will have to post it there. Get in contact with the maker of your camera....even if you search the web. Contact them and ask them if they have a reply paid address and then pay an extra $3.00 at the post office to register it when you post it.

Apr 01, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

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