Question about SanDisk Sansa e250 MP3 Player

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Subscription tracks I can't get an icon on the botton of the screen to go away. It's a red circle with a minus sign in it and i get a message to renew subsciption tracks when I turn it on. Tried to reformat a few times but nothing works.

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Re: subscription tracks

Renew your music service subscription- it's the only way

Posted on May 25, 2008

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I can't drag and drop music from my library to the sansa clip. I have downloaded songs using Rhapsody and I can see where my device is but it wont allow me to drag my songs to it... I have purchased the...

Account Status
You need to connect to Rhapsody once every 30 days to continue playing your subscription tracks. When you reconnect, the 30 day license is renewed. The indicator will change from full circle to a quarter cycle as the days pass, and you will be warned when your tracks are about to expire.

Rate This Song
1. In playback mode, press the Submenu button.
2. Select Rate This Song.
3. Press |<< or >>| to change the rating (Negative to 5 Stars)
4. Select Negative to ban this track from playing again.

1. In playback mode, press the Submenu button.
2. Select Purchase This Song.
3. When you connect the player to Rhapsody To Go, the track will be added to your Purchase Bin. You can decide if you would like to purchase it at your leisure.

Add To Library
1. In playback mode, press the Submenu button.
2. Select Add Track to Library
3. A confirmation message, "Song has been added to your Library". Your song will now be a part of your device Library.

Artist Info
To display the artist information, press the center button 2 times when the song is playing back.

Account Info
1. From the Main Menu, select Settings.
2. Select Account Info.

Feb 26, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

E250 message "synchronize to continue your music subscription"

The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


This is sounding like corrupted firmware. I just checked the Insignia website for a firmware update to fix your issue, but there are no firmware releases as of yet. I believe there is a 1 year warranty on these units so take it back to Best Buy for a new one.

Apr 26, 2008 | Insignia Kix MP3 Player

1 Answer

Red Circle with a white dash to the left of the battery status icon

Red Dot with dash means that your subscription (Rhapsody) has expired and there may be music that cannot be played on your player. A green dot signifies subscription OK

Mar 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Messages that I can't get rid of

this is a common problem w/ the e250r and you can reset it by
1.Slide the button on top so it is on the orange
2.hold the record button on the left side
3.let it reset you music from a different place (not Rhapsody)

Aug 17, 2007 | SanDisk Sansa e250 MP3 Player

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