My Ipod has been frozen all day - it is stuck on the "Do Not Disconnect Screen" - I can't even get the computer to recognize it now (so I can't eject it). All I want to do is reset it but neither Itunes or my computer will recognize it.
Hi there did you try to reset the iPod by holding the MENU and center button?
to do that first lock the itune then press and Hold MENU and Center Button by 7sec. then apple loge appears means the ipod had been reset. ok!
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Please wait for your ipod to discharge all the power it has.it might even take 2-3 days to discharge the power Then after the ipod is completely empty (which means its off and needs to be charged) you can connect it to your computer. Please make sure your computer is scanned from viruses. You can also scan your ipod from viruses. Never unplug your ipod before it completes synchronizing. You dont need to worry! its normal for ipods to behave that ways :)
Actually this issue shouldn't really be that difficult to resolve. :) A simple reset should take care of it being frozen on the connected screen. Below I have posted a step by step on resetting an iPod.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
As soon as you see the apple icon appear disconnect the iPod from your computer. After the iPod completely loads. reconnect it to make sure it is connecting and loading correctly. If this does not resolve your issue for any reason please do let me know. I have a few other options we could attempt. :) and the feed back is always good. It lets me know if I am actually helping people with they're issue's or not.
OK what you need to do is reset it. To do this you will need to hold down the menu and select buttons simultaneously for approx 6 seconds until the apple logo appears on the screen. This should reset and un freeze your ipod.
First make sure your hold switch isn't on. It's on the top or bottom and slides
back and forth. It needs to be switched to the left. Once it is to the
left, here's how you reset:
You can reset your ipod by holding down the menu and select (round
button in the center) buttons down for at least 10 seconds. You'll see
an apple logo flash, that's when you stop pressing the buttons. It will
shut off, then back on.