Question about Eureka 2971AV EZ Kleen Bagless Upright Vacuum

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Burning smell/lost suction

I have a Eureka Altima Model 2991 Type AVZ. I have suction when I use the power paw and attachments. I have all hoses clear. My brush is spinning and belt is not broken (I opened it up and checked), but I have no suction when I turn it on to vacuum my living room carpet. I also have a burning smell to go with it after about 30 seconds. I've never had a problem with this vacuum cleaner before.

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Re: Burning smell/lost suction

Is the brush roll turning while on the carpet. If the belt is old, then it has stretched and will slip causing a rubber smell. But if it is an electrical smell, then your motor is failing and will need to be replaced.

Posted on Jan 22, 2008

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SOURCE: Smell/suction

Ours started smelling too, and it seems that the plastic end on the roller brush was melting. In process of finding rollerbrush for it now

Posted on Jan 25, 2008

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My Model 2961 Eureka wont take power now?


Anytime that you smell that electrical burning smell on a vacuum cleaner, this is the motor going bad. There are two distinctive burning smells in fixing vacuum cleaners, the electrical burning smell which is the motor, and a rubber burning smell which is the belt.

The bagless vacuums cleaners in general, their motors last usually no more then 3-5 years. The motor in bagless vacuums work much harder then the motors in their bagged counterparts.

The motors in Eureka vacuums can range in price from $70-$120. If you can provide me with the exact model number on your vacuum cleaner (can be found on the bottom or the back of the machine on the sticker that also contains the serial number) I will be able to get you the part number, and price of the motor that's used in your vacuum.

It may be worth considering to just get a new vacuum cleaner at this point. If you'd like me to give you a personalized recommendation specifically for your unique cleaning needs, I'd be honored to do so. Please just let me know what types of floors you have mostly in the home and I'll be happy to share my knowledge of vacuum cleaners.

I hope this was helpful to you. If you found this helpful, please be sure to rate the repair helpful so other Fixya users that have this same problem can easily find the answer.

Thanks so much,

Chris J.

Apr 11, 2010 | Eureka 2961AVZ Bagless Upright Vacuum

1 Answer

My eureka vacuum won't suction and starts to smoke when I try to use it. It sounds like it is suctioning when I first turn it on, but after about 20 seconds it begins to smell like burning and does not...

The problem is that your belt is stretched and worn. This causes that burning smell and it also causes the vacuum to not pick up well. You need to replace the belt. Here is the belt you need and the manual with instructions:

Eureka Altima Belt and Manual

Jan 31, 2010 | Eureka Altima Upright Vacuum Model 2996AVS...

1 Answer

The power paw on my vacuum machine is not working.Eureka ez kleen

The filter is not the reason it's not working. Take out screws and open Power Paw, remove fur from the roller brush on the right side, there is a small gap where fur winds around tightly, cut off with scissors or pull out with a small toothpick.

Oct 18, 2009 | Eureka Vacuums

1 Answer

No suction, burning smell, expells dust

If by "suction" you mean it's not picking up dirt and debris on carpet, odds are your belt needs replacement, and the belt has burned, causing the burning smell. Ensure that your brushroll spins free, and replace the belt. (Belts should be replaced in any vacuum with a rubber belt every 3-6 months, regardless of use.)

If you mean that you are not having any airflow at the end of the hose, you most likely have a clog in the main hose and the burning smell is caused by your motor overheating. Ensure that there is nothing blocking the hoses.

If you have suction in the hose, and your brushroll is turning, there may be a clog in the head area behind the brushroll. Look in the hose that your wand plugs into, and ensure that it is also clear.


Aug 05, 2008 | Eureka Vacuums

1 Answer

Eureka Altima Vacuum Cleaner w/Power Paw

The way I resolved the problem was to remove the cover at the end of the power paw. Then remove the so side black covers for the shaft. Remove any debris and hair and then put back together. This solved my problem.

Jan 06, 2008 | Eureka Vacuums

2 Answers

Burning smell and smoke

When you turn it the belt turning the brushes? Something may be caught causing the brushes to stick and the belt to just grind the brush assembly.

Jan 03, 2008 | Eureka Altima Upright Vacuum Model 2996AVS...

2 Answers


The brushroll may spin when looking at it but stops when pressure of the floor is applied. The belts stretch, so they look fine but are not. The smell - if it's a rubber smell - would also be the belt. Some, or most, brushrolls can get hair in the ends that could also cause a smell and belt problem.

Dec 17, 2007 | Eureka 2971AV EZ Kleen Bagless Upright...

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