Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive

4 Answers

External SimpleTech Simple drive 96300-40001-001

I have stored my digital photo on this external hard drive.
When the power cable is plugged in, the green light on the power box comes on but the lights in the drive do not come on nor does the drive itself
Any suggestions on getting the drive to come on so I can retreive my photos?

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  • HouDuke Feb 19, 2008

    simpledrive 96300--- error message "this usb device not recognized" same message on all usb ports on a variety of OS, I have uninstalled and reinstalled driver (along with storagesync software that comes with it) ....talk about 'ALL EGGS IN ONE BASKET'!! MY LIFE IS IN THIS DRIVE!!

  • jipr4 Jun 08, 2008

    I have had my simple tech on my lap top for over 2 years. I added a new hard to my lap top, now i can even see the simple tech or the files. we put the simple on our other home computer (xp) and It also cannot detect it or my files. I have digital pictures from two years, very important...Please help.



    Thank You , V. Perez



    jipr4@aol.com

  • eeharris Jul 10, 2008

    Same issue. Cannot view contents of drive. Please help. It's my backup drive to a computer that just crashed.

  • 200flyer Jul 24, 2008

    Having a very similar problem. My fiance has everything on this external harddrive. His computer has no virus protection, so we want to use mine. My computer keeps telling me that the USB drive is not recognized. I've also tried installing the drivers SEVERAL times to no avail...

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I've had this same problem, and the solution for me was in the USB cord, not the cheap one that came with it I had to buy a more expensive USB cord, one with brass or gold colored ends on it afterwards I was able to retrieve all my photos, music, etc. I hope this helps

Posted on Oct 27, 2009

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I followed businessman4's advice and tried another usb cord. my new computer, using window's 7, immediately recognized my external hard drive. Thanks!

Posted on Jan 23, 2010

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Try changing usb ports and nothing happens then try simply turning off the power but on the box only

Posted on Dec 15, 2007

  • wezley paton Dec 15, 2007

    then back on again

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The Master Boot Record (MBR) or File Allocation Table (FAT) may have become currupt. This can happen on Internal hard drives and even memory cards.
If you are using windows Vista, try connecting it to windows xp machine and see if the drive can be read. If it can, let windows do a full system scan on the drive and set it to automatically repair errors.

If you still continue to have problems you may need a File Recovery utility. Please see the information below.

Price Range - $35 - $70

Easeus Data Recovery Wizard - http://www.easeus.com/
Partition Recovery – Either Active File Recovery , Active Undelete or Active Partition Recovery. All of them are great. - http://www.partition-recovery.com/products.htm

I hope this helps you

Tony

Posted on Jun 17, 2008

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ports, cause it's necessary to use 2 of your ports to provide power in addition to the main power from HDD to wall****

ADONIS

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