Question about Helio Ocean Cellular Phone

1 Answer

Helio number is long distance in my local area

The area code is the same but the number is a long distance number. Also, I can't receive incoming calls but I could prior to today. What gives?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Filmmaker:

    Uploaded 5 video answers.

  • Contributor
  • 43 Answers

So the number issue, the area code here on appleton Wisconsin is 920 but there are some cities that are still long distance in the 920 area code like Green Bay which is only 20 miles from here (GO PACKERS)

you probably got a number for a different city in the same area code, maybe they didnt have numbers for your city?

As for incoming calls, did you try resetting the phone? if so, call helio and tell them you want to reprogram the phone, they will send a programming code to the phone. Mine did this for 2 days when it was new, i called and they got it straight for me, if you still have the box, call the activations line and not customer service, you will get through faster.

Posted on Jul 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I live in a city that has three area codes but they all are local calls. You don't have to place a 1 to call the other codes. My moto g makes all these numbers as long distance by putting a 1 in front when...


The 1 signifies it is the US. Whether you dial a 10 digit number or 11 by adding the one yourself the call is made with the 1. It's hidden if it doesn't show. Because cell phones are mobile they require all 10 digits unless you are using assisted dial which will recognize your location and enter the area code and then allow you to just dial the prefix and last 4 digits.

You want the call to go through no matter where you or the person you are calling is located.

Mark
Motorola Support

Feb 27, 2015 | Motorola MOTO G XT1033 8GB Unlocked GSM...

1 Answer

Phone adds #1 to local calls in caller ID


talk with your service provider
if the number 1 is placed before a local number then logically when calling that number, the number would be recognized as a local number and be charged as such
Form what you say , if the number was from a caller in a different state and the number was prefixed by say 6 then the system would recognize that as a long distance call
again talk with your service provider and if accurate contact your state governor or senator and make an issue of the law requiring the prefix number on caller id

Nov 21, 2017 | Panasonic KX-TG5439 5.8 GHz Dual Handset...

1 Answer

Can receive faxes but can't send


It almost seems your HP machine is arbitrarily denying you access to long distance numbers. Try referring this issue directly to HP for an explanation.

Dec 20, 2013 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Magicjack problems


you must go to the website magicjack, and get the support via ONLINE chat, they have some software update or resinstall the software corrupt.

God bless you

Dec 13, 2013 | Computers & Internet

1 Answer

Can fax to a toll free number but not to a local number


The easiest way to experiment with this problem is to plug in a phone in place of the fax.Take the list of numbers and try dialing them with the phone.Many local carriers now require for you do dial a "1" before the exchange,even if you are in the same area code.(I live in the D.C. area,and we have to dial "1" first).I believe adding a 1 to your local fax numbers will correct this issue.If not,try dialing another number at your location.If you can call one of your other numbers OK,but cannot dial to a local number even when dialing 1-area code-exchange-last four digits,this may be an issue with your long distance carrier.(Anytime you dial one before the other ten digits,it goes through along distance carrier,even on local calls).

Jun 12, 2012 | Brother IntelliFAX 1840C Plain Paper...

2 Answers

Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

May 11, 2011 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Area Code not showing on incoming calls. Sakar HT44ID-10


Not all systems require the area code. In fact if I am calling a number in my area from the ID caller & it has the area code shown, I must hit the pound key to erase the area code to make a connection. If it shows only the area code & it is a long distance call, I hit the star key to add a one in front of the existing number.

Aug 21, 2009 | Sakar Caller ID Telephone-White. Price...

1 Answer

Can't fax


Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.

Carl

Dec 04, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
  • Enter your name and fax number.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
  • Enter a dialing prefix.
  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

Oct 11, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Long distance text message will not send. error code 00107. I would like know what that code number means. bat999@videotron.ca


The caller has caller ID block placed on their acct/ this can interfere with sending sms messages to a phone that does not accept sms or voice calls from a line with caller id block/ I had cust resprond to a text with send new to area code plus 10 digit number/ success/ removed caller id block from service and had cust click *star 67 then area code plus 10 digit number/ if you choose to have your contacts entered with *82 area code plus 10 digit cell number you will get error 00107/ can not receive or respont to blocked calls particularly long distance/resolves iss/ I am a technical suport agent for sprint/ Happy Texting

Jun 06, 2008 | Cell Phones

Not finding what you are looking for?
Helio Ocean Cellular Phone Logo

245 people viewed this question

Ask a Question

Usually answered in minutes!

Top Helio Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Marvin
Marvin

Level 3 Expert

82322 Answers

Brad Brown

Level 3 Expert

17473 Answers

Are you a Helio Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...