Question about HP Compaq FS 7550 17" CRT Monitor

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Computer crash no sound

Moniter on the computer was turned off and I thought the computer was turned off. I turned computer off and on several times. They told me the computer crashed because I turned it off and on to fast. they got everything back except the sound. The computer keeps saying the speakers are not connected. I have disconnected them and put them back on and still get the same answer. Please help.

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Re: computer crash no sound

Check the printed circuit board, check for cut lines

Posted on Dec 15, 2007

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Hello First of all you need a sound card on your computer with a Spk. (Speaker) or Phones (headphones) Out Jack it might be a symbol of a small speaker or headphones. You have to be sure you are getting a actual sound output signal from this sound card too. If the sound card is not working your moniter speakers would not have a signal to drive it. You also need a 1/8" Stereo 2 male stereo plugs on both ends, one end plugs in back of moniter other plugs in back of computer like I mentiond above. Make sure your Mute button is not selected on your computers volume button usally at bottom right of screen. Make sure the volume buttons are up to aprox 3/4 up also. Then for last on the moniter look in the menu i think you might have to keep pressing the menu button but i kind of forget now but its a Spk setting and volume setting in this speaker setup within the moniter as well make sure this is turned on and set at a higher volume level as well. Thats about all I can say without taking the moniter apart and checking the jack and wires and speakers. I would suggest you take it to a electronics or a tv repair or computer repair person to go any further then this. Hope you take time to read all of this I tried to put every step in here to help anyone out with this problem. Thanks for reading. Ken T

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