Question about Samsung StarGate STG-31271A Hard Drive

Open Question

Hard drive not read

I was on the phone with microsft trying to get a hard drive to install windows xp and kept getting blue screen yes the famous your blown blue screen when my compter stopped reading my hard drive. how do I resolve this issue?

Posted by on

1 Suggested Answer

  • 112 Answers

SOURCE: Hard drive not found

When you boot the computer go into the setup menu and check to see if it seeing the drives.

Posted on Dec 17, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

Windows xp crashes when WD "My Passport" is installed. windows xp crashes "Blue screen" just a few seconds after plugging this in. I've checked that I have all recent updates from microsoft. Looked...

replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your motherboard to hard drive
hope this helps

Sep 19, 2010 | Western Digital My Passport Essential...

1 Answer

The computer keeps crashing with a blue screen I've done a clean install of win xp home after formatting but problem continues no changes have been made to hardware or software. Is this a hard disk...


Yes, since you have reinstalled Windows XP with the same result, you likely have a hardware problem.

The first choice would be to test the memory - one module at a time, to see if a faulty module.

Run your computer's diagnostics to see if you get a clue.

As you mentioned, your hard drive could be failing.

Hope this helps.

Jun 13, 2010 | Toshiba MK8025GAS 80 GB Hard Drive

1 Answer

I put a new Hard drive in my sony viao VGN-NR260E notebook.. It reads the hard drive is there and everything but when tring to load windows xp its not reconizing the hard drive to load windows..The hard...

You must partition the new hard drive, sometimes that step can be bypassed by just hitting Enter at the prompts. It has to be partitioned and then the partition has to be formatted through the Windows setup routine. By sure and partition it as a primary partition.

May 15, 2010 | Hard Drives

1 Answer

We are unable to load window xp on hard disc, before we only find the 32 GB in 80 GB hard disk ... we successfully installed the window xp, but when jumper setting done in accurate place, it shows 80 GB,...

I think this model is still an IDE type. You set the 32GB limit then jump the settings to read the full capacity of the drive. If you are trying to load XP OS from a blank drive.

First prime the hard drive, you can do low level formatting and use third party software to partition and format the drive. on FAT32 partition you can only use 8GByte to make the drive bootable. Make it primary if I remembered it correctly and active. Or use the NTFS format.

You can use also if it have the manufacturers' hard drive utilities to check the hard drive integrity. I know they have it. It also equip with zero fill to renew chain and links of the drive. Then partition, format, primary and active. Then load your OS.

Check also your CD disc integrity, scratches do make a lot of troubles. And also your cdrom/dvdrom drive.

Oct 27, 2009 | Seagate Barracuda 7200.7 ST380011A 80 GB...

1 Answer

Windows xp home does not boot

Replace the HDD.
You don't want your precious data on that drive.

Nov 08, 2008 | Maxtor Hard Drive

1 Answer


its a Windows Error Mostly from the software not the hard drive

Aug 23, 2008 | Samsung SP1213C 80 GB Hard Drive

1 Answer

Blue Screen

OK, so I took out the added RAM, changed the internal RAM to a new 1GB stick. The machine booted, windows started, I logged on, then blue screen. I put the old internal RAM back in, changed the hard drive, same result. This test suggests that the RAM is fine as is the hard drive as the blue screen appeared with different hardware. My next step is to replace the motherboard as the appears to be the issue. I'll let you know how I get on.

Jul 17, 2008 | Toshiba Hard Drives

1 Answer

Can't install windows


May 27, 2008 | Hard Drives

1 Answer

Hard drive failure - Compaq N400

Yes, your hard drive may have serious problems. Does the machine have a floppy drive? If so, will it boot to DOS? Or, if you have an XP or linux install CD, will it boot from CD?

Can you hear the hard drive spin up when computer is powered on? Some drives are very quiet, so you might have to put your ear close. Does the drive have an abnormal clicking sound? Western Digital drives were famous for this symptom of failure.

Try swapping the drive into a spare or friend's computer. If the symptoms are nearly identical (no boot), then this points to the drive as failed. Note, that if it does get part way through the boot process, your Operating system (XP, 2000) may blue screen, instead of completely booting. But, if it does get that far, there may be more hope for the drive.

Suggest also you download manufacturer's diagnostic software and run it.

Hard drive failures are very common, some happening within the warranty period or shortly thereafter. This is why backing up your data to CD, flash drive, or other media is so important.

Mar 03, 2008 | Hard Drives

Not finding what you are looking for?
Hard Drives Logo

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

549 Answers

Terry Allen
Terry Allen

Level 3 Expert

680 Answers

Are you a Samsung Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides