Question about IBM ThinkPad T30 2366 Notebook

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DVD-ROM GDR8081N The device stopped working and I get "Windows cannot load the drivers (Code 31) I have tried unloading and re-loading The device depends on another device that is not functioning correctly. Please help

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  • Bellagio Dec 15, 2007

    Ok I have uninstalled the DVD



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Disable the unfunctioning device and see what happens and then lets continue from there

Posted on Dec 15, 2007


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Error code 31 CD ROM driver not available how to install this driver

  1. Restart your computer if you haven't done so already.

    There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31.
  2. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.

    Undo the change if you can, restart your PC, and then check again for the Code 31 error.

    Depending on the changes you made, some solutions might include:
  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 31 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

    Note: Deleting similar values in the Windows Registry could also be the solution to a Code 31 error that appears on a device other than a DVD or CD drive. The UpperFilters/LowerFilters tutorial linked above will show you exactly what you need to do.
  4. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 31 error is a likely fix for this problem.
  5. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 31 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you're convinced that hardware isn't the cause of this particular Code 31 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.

Applies To

The Code 31 error could apply to any hardware device in Device Manager but most Code 31 errors appear on optical drives like CD and DVD drives.
Any of Microsoft's operating systems could experience a Code 31 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

Aug 16, 2016 | Computers & Internet

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DVD driver is corrupt and can not access my DVD

(Windows 7 CD-ROM Drive & Mitsumi CD-ROM Drive)Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Aug 10, 2010 | Fujitsu Siemens Computers & Internet

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Dvd rom is not readable or not showne in my computer

I have had the same problem and error code.
It started as an intermitant fault and then just stopped working.
You can try going into device manager and uninstalling the dvd drive, it will automatically reinstall.
I had to buy a replacement off ebay for about £20, they want about £100 for a new 1

Jul 10, 2010 | Dell Latitude E6400 Notebook

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Computer dont see the dvd cd rom driver

reseat the cables for the cd drive

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My DVD/CD-ROM drives stop working. On the device manager itb says, Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Hi friend,
Firstly you update the DVD/CD-ROM drives form device manager and restart the system,if nothing happning in that condition you need to reinstall the DVD/CD-ROM drives through CD or net.


Feb 25, 2010 | LG SecurDisc 20x Internal Double-Layer DVD...

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Code19 on sony cdrwdvd willnot reconize on inspiron 1525

Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..

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2 Answers

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Laptop Levono y530, device dvd rw optiarc AD-7580s I tried to uninstall & reinstall it, but...

Give this a whirl:
CD-Rom stops working. After checking device manager you find an exclamation mark on the drive. It doesn't mean the drive is dead. It could be an upperfilter or lowerfilter registry issue that is keeping you from accessing the cd drive.

This fix worked for my client:

Also, try this fix from microsoft.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41.

Try this before replacing the drive and remember that you may have to reinstall some burning software.

Oct 16, 2009 | Lenovo IdeaPad Y530-5243U

1 Answer

GMA 4082n device driver not working properly code 39

sounds like your cd/dvd is mechanically shot. time for a new one.

Mar 09, 2008 | Lenovo 3000 C200 Notebook

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GMA 4082n device driver not working properly code 39

no this is basic drive if this driver do not load on ur system check ur drive configuration means jumper setting if that is in master change and get it into slave any , primary or secondary.

Sep 23, 2007 | Computers & Internet

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