Question about Olympus DS-2300 Digital Voice Recorder

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Olympus AS-2300 I bought my system 3-4 months ago. The foot pedal has given no end of grief. It was working intermittently, but now, after talking to Mike and Jeremy on the help line, it is not working at all. Customer service says to send it away to be repaired, that's the kind of service they are offering on this new product. I'm not happy about that. If I had time to fiddle with it, and then send it away, I wouldn't have bought it in the first place. My other one worked for ten years or more. Maybe this company just doesn't stand behind its products.

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  • Anonymous Mar 02, 2008

    I just bought the DS 2300 transcription system. I can't get the computer to recognize the foot pedal even though the icon for the foot pedal shows upon the list of hardware. I had the IS person look at it and she couldn't figure it out either. Does this system only work with a brand new computer? My computer system is about 3 years old and I plugged the foot pedal into the USB port with the adapter that was included with the unit. If it won't recognize the foot pedal the system won't be very useful. I'm not sure what else to do.

  • Anonymous Mar 02, 2008

    I just switched from microcassettes to the DS 2300 system. The foot pedal in the transcription kit is not recognized by my computer even though the foot pedal icon shows up on the hardware list. I connected it via the USB adapter included with the kit. My computer is 3 years old. Do I need a newer computer to use the foot pedal for this kit? I had the IS person look at it and they offered no other solution. Any idea how I can get the foot pedal to work--it's an RS 27.

  • Anonymous Sep 22, 2008

    I work at a large law firm and the foot pedal works fine on two computers but is not recognized on two other computers.

  • Anonymous Sep 30, 2008

    We have the same problem also - it was working fine but now has stopped working overnight and the computer won't recognise it. I have uninstalled and re-installed the software to no avail. It still works on other computer's in the office but this is no good to me!

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Posted on Jan 02, 2017

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SOURCE: Olympus AS-2300

If you installed the DSS Player Pro software that came with your DS-5000 voice recorder, then you installed the Dictation Module, not the Transcription Module. The footswitch will not work with the Dictation Module.
Check your program to make sure you have the Transcription Module. Release 5, with the latest upgrades to 5.0.4, will work with both the RS-25 and RS-27 footswitches.

Posted on Dec 30, 2008

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1 Answer

My Olympus RS25 foot switch stopped working.


Yes, you can assume that after 6+ years, the pedals have gone bad and you need new ones.

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Hello your foot pedal don't need drivers but you need for sure a transcription software, the pedal will required a program to work together to control your audio files for example you can get a Olympus transcription software that will be compatible with your pedal, at http://www.tvps.com/Products/Olympus-AS-5002-DSS-Player-Pro-Version-5-Transcription-Software---New__OL-AS-5002.aspx or you also can used http://www.tvps.com/Products/Olympus-AS-7002-Pro-ODMS-R6-Transcription-Software---New__OL-AS-7002.aspx

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Try clicking on Tools, then set auto backspace.

Aug 09, 2012 | Olympus AS-2300 PC Transcription Kit

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How to run AS-2300 software on Windows 7 Premium edition 64 Bit. Includes also foot padle.


The AS2300 foot pedal RS23 or RS25 are not compatible with 64 bit operating systems. You will need an RS27 pedal, available at http://www.dictationmall.com/147-035.html

Also the software is not supported on windows 7. You can get a free upgrade to the latest version, dss player standard, here. http://olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

If you have version 6, you need to upgrade to version 7 first. Once at version 7, you can then upgrade to player Standard.

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try reinstalling the software. And as for the foot pedals, take a good look at them and see if anything's wrong. If you don't find anything then plug it in and out a couple of times and make sure it's snug. For the phone, i suggest you buy a telerecorder. There about 5.35 and you plug into the microphone jack of your recorder and make sure to press record before each conversation on the phone. So far, that's all i can muster up.

Oct 01, 2008 | Olympus DS-2300 Digital Voice Recorder

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The new DS-5000 SW has still got some quirks. The RS-25 is no longer available and I too have had issues with the 27. If your PC has a serial port try the serial plug, I know it is a step backwards but it has worked for me several times. Hope this helps. For now I steer clear of the DS-5000's.

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The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo

Feb 13, 2008 | Olympus AS-2300 PC Transcription Kit

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