Question about Neoware CAPIO 620 (cp4h-bb-aa0) Network Terminal

4 Answers

Capio 620 Power problem

I have a Capio 620 thin client, but it will not power up. It began shutting down randomly, either at login or inputting from mouse or keyboard, now it won't power up at all. Any suggestions?

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  • ramoaner Jan 02, 2008

    Related problem, lack of video. Unit powers showing green power LED, but boot process does not complete as I remain stuck with a dark screen. A replacement unit on same workstation, (power, keyboard, mouse, etc) comes up right away.

  • Anonymous Jan 24, 2008

    Related Problem: Purchased 18 Capio 620's about 4 1/2 years ago, over the last 18 months or so 7 have "died" - will not power on - same problems described above but eventually will not power on. 2 were repaired under warranty by replacing the power supply board. I have 5 sitting in a cabinet dead right now and I expect the rest to have the same problem eventually. Neoware wants to charge me 1/2 the cost of a new one to repair it, not worth it to potentially have the same problem again.

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Replace the 470uf 25v caps on the putput end of the power supply. repaired 15 of them i had here.

Posted on Aug 15, 2008

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You guys are the bomb!!!
WE DID IT!!! We fixed 2!
I replaced 2 capacitors (in each thin client) with a soldering gun on the power supply board for 29¢ each.
You’ll need a 2 temperature soldering gun (for about $50) and you can order part #P5543-ND from http://www.digikey.com
I ordered 10 to get the 29¢ price; they are 30¢ more for a quantity under 10.

Getting into the thin client was the nightmare though.



Posted on Oct 24, 2008

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Repairguy98 has the fix. I repaired 5 of my clients in just one morning using his method. Make sure the 470uf 25v capacitors are high temp:105 degrees celsius. There are two capacitors like twins right by the 5 volt black and red leads that plug into the mainboard. The tops are swelled up and rounded because they are ruined. All of the other capacitors in the pwoer supply are OK, still perfectly flat on top. I have 9 that did this in just two months. I have only four to repair now. You can fix a client in 15 minutes and it will work like new!

Posted on Oct 02, 2008

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I am sitting on literally 30 of the 620's and 608's etc. What the problem is: Power Supply. plain and simple

it will cost you $55 to fix the Power supply...according to HP. but it will cost you $175 to refurb the whole unit. I had 5 burn out within 1 week...Yes this sucks. the only thing you can do is:if you have a whole bunch you could try swapping out Power supplies...I had 4 with bad Graphics...and I was able to essentially bring 4 of my 30 Back online...LOL

There is no place that I have found that will sell you the Power Supplies...if you do know of a place...I am all ears

Posted on May 28, 2008

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Posted on Jan 02, 2017

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do you hear the speaker beep when power is on?
If no beep first try resetting the BIOS with the use of the jumper inside the unit, if it's still not working, try removing the RAM module, if you hear beep's replace the defective RAM module, if it still not working than sorry IT'S DEAD

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cheers!

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How Do i I get into bios


try to switch off computer and turn it on again, while booting press F10 for Bios settings(applicable only non-branded computer) if your using branded computer like Acer,HP etc try press F2 if not try F10.

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What BIO'S are you running now
Bobby

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OK first off I don't know anything about this device, But I can tell you most OS level passwords I have dealt with are stored in the OS by way of a battery on the main board. If you open the unit and remove the battery and wait about 15 minutes, then reinstall the battery and close everything back up. Then turn it on and see what you get.
Has worked for me in the past On laptops.
You may have to try and leave the battery out overnight and then try it.

wwiz

Oct 13, 2008 | Computers & Internet

1 Answer

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As i answered an other blog, there is no updates what so ever for capio 620 the ownly interesting thing you can do is turn it into a small PC with a hard drive and a CDROM
The BIOS don't support USB bootable devices even with the LEGACY option ENABLED (it's only for keyboards or mouse), but ther is a way to upgrade to a small LINUX OS, open the box and you will notice a IDE heather on the board, the problem is it's not a standard 40 pin IDE heather, it's a mini IDE like for laptop HDD's, so what i did is i've purchessed two IDE adaptors from MINI do standard IDE, spliced the power cable for powering the devices, conected a standard flat 40 pin IDE ribbon cable to both adapters and VOILA i have a verry thin silent computer with a 15GB (MASTER) hard drive and a 52X CDROM (SLAVE), obviously with that hardware i can't close the box anny more but i'm running LINUX (DSL) fine.

Enjoy!

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No. I did not. All I know is default BIOS PW and how to reset lynix base Neoware.

Thank you,

NetSalem

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Use Administrator The "A" is capitaized only....worked for me...administrator with Administrator for password!!!!

Drew

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