Question about HP PSC 2410 All-In-One InkJet Printer

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Printer displays carriage jam

Carriage is moving back and forth. Reset and it still displays jammed.

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  • 40 Answers

Leave the printer on without cartridges.

Unplug the power cable on the back.

Press & hold # 3 , While connecting power cord. When display says Partial reset ...Then follow the steps...
If this will not resolve, Carriage needs to be open & serviced / Repaired

Posted on Dec 20, 2007

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Posted on Jan 02, 2017

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1 Answer

HP Photosmart Premium C309 with all lights flashing. Won't do anything, even scan. No resets work. All I want to do is scan. Help.


Either the carriage is jammed or there is a major electronic board failure. With the power disconnected, try to move the carriage back and forth with your hand. If it seems sticky, clean off the carriage rod and put a drop of light oil on it. Then work the carriage back and forth until it moves freely. Plug in and all should be well.
If this does not help and you can't find any jammed paper or objects, you have a major failure and it will be cheapest to buy a new unit.

Sep 22, 2016 | HP Photosmart Premium C309A All-In-One...

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Why does my HP C4480 say "carridge jam" and flash when there is no paper inside the machine and I've cleared the carriage to the left? I have to turn it off and back on to have it work again.


Paper has nothing to do with the carriage jam. Something is hindering free movement of the carriage back and forth. Check to see that the carriage moves freely, and there are now buildups of dirt or trash in the area. You may wish to reset the print cartridges to ensure they do not hang when moving.

Feb 24, 2015 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Hp 7520 carriage slams back & forth


Sounds like a defective printer that you may need to replace. If you ever need the ink for it, please let me know. Damien @ iPrint Technologies - 818.700.7419

Aug 28, 2014 | HP Photosmart 7520 All-in-One Color Inkjet...

1 Answer

Ink cartridge jam


Try cleaning the carriage bar. This is a shiny rod that the ink carriage slides back and forth on. Wipe it off with a clean rag and put a drop or two of light oil on the rod. The carriage should move easily back and forth.

May 01, 2017 | HP Photosmart C5280 InkJet Printer

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HP Pro 8500 printer has carriage jam. I have opened every door and there is no paper jam.


Sometimes the paper gets caught inside the printer all the way to the right (or left) of the print carriage. You will miss seeing it because the print carriage has moved the jamed paper to the right (or left) out of view. Carefully and manually move the print carriage to the opposite side and you might find small pieces of jammed paper there.

Jul 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

What is a carriage jam


here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
clip_image001.gif
turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..
clip_image002.gif
disconnect the power cable from the back.. remove the paper output tray.
clip_image003.jpg
look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
clip_image002.gif
disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

http://www.fixya.com/support/t6088190-hp_7400_displayshttp://www.fixya.com/support/t6088190-hp_7400_displays
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

May 10, 2010 | Office Equipment & Supplies

1 Answer

Carriage keeps moving bck and forth when it is turned on. Dialog screen says to "clear carriage jam and press enter". No obvious reason to have carrige jam. I suspect it needs to be "reset" Do not have an...


Carriage most of the time its a Hardware issue and there is no guaranteed resolution.
Wherein we can try to resolve it by performing few reset :

Printer should be directly connected to wall outlet
Unplug the power cable from the back of the printer
Keep on tapping the power button on the printer for 30 secs
Plug in back the power cable and check
Check if anything is jamming the carriage then clear it
Open the catridge door take out the ctaridges and clean it with a dry cloth
Make sure the power is turned on and gently move the carriage(Catridge holder)
and check if anything is jamming it
to perform reset:
Unplug the power cable from the back of the computer
(with one hand) press and hold down the (#) and the (6) button at the same time and plug in back the power cable
Release the (#) and (6) button (the printer may shut down) on the screen it will display SEMI NVM reset
If none of them happens try it once more
if still the issue remains
Do the same by press (#) and (9) button
If still it doesn't work you may change the wall outlet and check if still the issue remains in that case the printer has gone bad and cannot be repaired
Can call HP to return the printer and get an upgrade at low price for replacing the damage printer. hp no.: 1-800-474-6836


Regards Soumajit

Oct 27, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Carriage jam


Hi...

Try to move the carriage maually left and right ..still does not work...service the printer.

Regards
debroy

Nov 25, 2008 | HP Officejet 7210 All-In-One InkJet...

3 Answers

Carriage jam message


I had this same problem and spend hours working on it. Took the side panels apart to get a better look. Nothing anyone said fixed the issue. Not even the link everyone keeps posting to HP's carriage jam fix. Was out of solutions and about to give up and order a new printer. There was one last thing I had to try that I didn't think was going to work, but I had a theory. Right after I tested this solution it started working again. This worked for me, but anyone who has tried every and have not got their printer to work can try it.

My Solution: Open the front covers and look inside. Just above the metal rail that the carriage travels on there is a thin plastic strip about 1/4 in. width and should have a glossy shine to it. I believe this is some kind of positioner. It runs through the carriage and gives it some kind of position. After years of use, it'll become dirty with ink. I used some tissue and alcohol and wiped the strip clean. It worked perfectly fine right after. Below is a picture of the strip I underlined with a yellow line.
3_5_2012_6_38_13_pm.jpg

Aug 27, 2008 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

Carriage jam


I had a "carriage jam" error message.

My son wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Aug 13, 2008 | HP Officejet 7210 All-In-One InkJet...

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