Question about Canon imageRUNNER 5000 Copier

3 Answers

Error Code 000061-0001

Can anyone tell me what this error is. I was in the middle of making copies and the paper got jammed. After clearing the jam, I attempted to make the rest of the copies, then this error code came up. In addition, my front door would not stay closed due to the retaining magnet breaking. I had to tape the front door shut. Thank you.

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer
Re: Error Code 000061-0001

Error code for 0061-0001

Main cause : The laser shutter is faulty. The laser unit is faulty. The potential measurement PCB is faulty. The DC controller PCB is faulty.

Mode of detection : 0001- As the result of potential control, the drum surface potential (VL2) of the white background is about 200 V (generating solid black images.)

Posted on Dec 18, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers
Re: Error Code 000061-0001 - Canon imageRUNNER 5000 Copier Printers & Copiers

Pontetial measurement pcb picther

Posted on Feb 02, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Error Code 000061-0001

E000061-00001 is Leser unit problem

Posted on May 30, 2012

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When i switch on my photocopier tohiba 2860, it asks for service and gives an error code 08221-918100. what could be the problem?

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

  1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.


Jul 05, 2011 | Toshiba Printers & Copiers

2 Answers


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

I cannot print or copy . i see error 51

Error 51 is a paper jam code. Remove the paper tray in the front and the jam clear cover in the back (the light gray plastic piece in the center of the rear of the printer) and pull out any paper you can see.

Once you've removed the paper, the jam code should clear on the display, but if it doesn't, try resetting the machine. If the jam code is still there, that means there is still paper somewhere inside the machine. Check again to make sure you didn't miss any, and also lift the scanner bed to see if you can see any paper under there. (To lift the scanner, lift up with the tabs on either side until the scanner locks into place.)

Jun 03, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

I had the Bro 8840D repaired following a paper jam. I am unable to get it to pull paper through. Says paper jam, but no jam exists. The tech repair shop said a switch had been flipped when the first jam...

okay, try this...clear the paper jam message and try to make a copy using the manual bypass (MP tray) located on front of machine. if copy comes through okay, then chances are you have a problem in main cassette area. pull cassette out, and make sure the rear stop inside cassette is not pushed too tightly against rear of paper stack. should leave about 1/8" gap. if thats okay, then sounds like you may need your paper pickup roller replaced. sounds like your repair shop just fixed the error, not the cause of the error.


May 24, 2010 | Brother MFC-8840D All-In-One Laser Printer

2 Answers

My brand new machine Bizhub 211 have paper jam problem

COF32 means the ATDC sensor has detected some unusually high or low readings.
The ATDC sensor measure the toner lever inside the developer unit.
Try swithcing on/off, open/close the front door to clear the code.
If this doesn't work, you'll need an engineer to reset the ATDC level.

Good luck


Apr 12, 2010 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

Error jam code

check for any remaining of torn small pieces of paper===check for no pins or other things inside in paper path=====check for free actuation of paper switches and the lever of the switches in a good condition ------later shut the machine off and then on.

Apr 06, 2009 | Sharp Printers & Copiers

1 Answer

Error message shows e2 but there isn't a paper jam anymore

Hello sir; try to turn off the power and turn on, if still don't work, you have to check the sensor it located where the paper got jam,

Jan 10, 2009 | Xerox WorkCentre XD120f Copier

1 Answer

Paper jam 11

Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Turn off the printer. 
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Nov 07, 2008 | Copystar CS-1815 Printer

2 Answers


H5-01 means the machine has had a jam in the same place 5 times in a row.

Mar 13, 2008 | Sharp AR-M350N Copier

3 Answers

Paper Jam Error 2

Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.

Oct 28, 2007 | Samsung SCX-4100 All-In-One Laser Printer

Not finding what you are looking for?
Canon imageRUNNER 5000 Copier Logo

745 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93922 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides