Question about Acer AL2017 20" LCD Monitor

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No driver appearing in Vista

I'm using an AL2017 acer monitor, and as soon as windows loads the monitor loses signal. No driver appears in device manager for this monitor. I have download the recent driver, but there doesn't appear to be anywayn to install the driver. No .exe file ion the pack sent. I have run out of idea on how to get to install and Acer tech support is completely useless.

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Sorry this is late but:

Unplug the monitor from the PC and then boot.
after you hear the windows starting sound wait for it to load everything up (say 1 min) and plug in the monitor

Windows then plays the "i have found an unknown device" sound and begins to search for drivers

Wait 5 min for it to do this and then shut down the computer with the power button.
Re boot

Monitor should work.

Note: you must be connected to the net for this to work.


- Adyhood

Posted on Apr 19, 2009

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Posted on Jan 02, 2017

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1 Answer

No sound


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update drivers for the monitor in you windows 7 device manager

go to start
the right click on computer
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make sure your connected to the internet first

That should fix it
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My screen stay black, the monitor has power al2017


I called tech support and it was suggested to send the acer AL2017 monitor back to them to make repairs to the circuit board.

Dec 10, 2009 | Acer AL2017 20" LCD Monitor

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I have an Acer AL2017 20inch. As of recent the


try these steps - in this order:
  1. Download the latest drivers for your video card but do not install it yet.
  2. Uninstall any video card software installed (ati catalyst/control center - nvidia etc)
  3. go to device manager, expand video adapters, and right click to uninstall them both.
  4. Reboot your pc. Windows will install a generic driver when it boots up. From there, install the new video drivers you downloaded in step 1.
  5. Get the monitor driver here: http://www.zdnetasia.com/downloads/pc/swinfo/0,39043052,50002410r-39518824s,00.htm and install it
  6. That should fix it. Let me know what happens.


Aug 08, 2009 | Computers & Internet

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Hello, I dont think you need a driver for you lcd screen. If your resolution is low you need drivers for your graphic card. what card do you have ?or computer?

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From what you say, I'll assume you see stuff on the monitor like the BIOS info,and the Windows splash screen. Then it goes black.
This happens when Windows loads the video drivers for your video card. Up until that point, you are using generic VGA drivers. I would guess the drivers are corrupt and the video card just stops working when it tries to access them.
You'll need new drivers for your card (you'll need to determine that--you can ask me directly by clicking on my name if you need help there). Then you'll need to start your computer in safe mode and remove the video card from the device manager. Depending on the directions you have for your video card, you may have to tell the computer not to install drivers when you restart your computer, but run the install program first.

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you will need 3 or 4 ( forget now) 220 uf 25 volt and two 1000 uf 25 volt .... just finished putting this one back together and it's great.

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I just repaired one.... will likely require that you replace 3 X 220 uf 25 volt capactiros and 2 X 1000 uf 25 volt capacitors. can't miss them the tops are swelled up. but the monitor appears to work now... not bad for 5 bucks worth of parts.

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Will come on-then say no signal


If you mean the monitor is fine during the Windows booting process and then just as your about to go into Windows goes black then do this...

Start the computer
When the bios screen goes start pressing F8
A Windows Startup screen will appear
If you see the Windows Logo (the loading one) then hit reset and try again
At the Windows Startup page, select Safe Mode and press enter twice.

Windows will now load. Go into Device Manager (Start-Settings-Control Panel-System-Device Manager)
Select the video card, and uninstall it.
Restart Windows
Reinstall your video card using the Installer package (if it's ATI or nVidia)

If this dosn't work, then post back and we will try something else

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