I'm using an AL2017 acer monitor, and as soon as windows loads the monitor loses signal. No driver appears in device manager for this monitor. I have download the recent driver, but there doesn't appear to be anywayn to install the driver. No .exe file ion the pack sent. I have run out of idea on how to get to install and Acer tech support is completely useless.
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control panel sounds and audio,volume you can adjust the volume or advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make sure you have selected the right speakers or control panel,administrive tools,computer management,device manager scroll to sound,video and game cotrollers could be a yellow question mark? right click to re-install drivers hope this helps
From what you say, I'll assume you see stuff on the monitor like the BIOS info,and the Windows splash screen. Then it goes black. This happens when Windows loads the video drivers for your video card. Up until that point, you are using generic VGA drivers. I would guess the drivers are corrupt and the video card just stops working when it tries to access them. You'll need new drivers for your card (you'll need to determine that--you can ask me directly by clicking on my name if you need help there). Then you'll need to start your computer in safe mode and remove the video card from the device manager. Depending on the directions you have for your video card, you may have to tell the computer not to install drivers when you restart your computer, but run the install program first.
I just repaired one.... will likely require that you replace 3 X 220 uf 25 volt capactiros and 2 X 1000 uf 25 volt capacitors. can't miss them the tops are swelled up. but the monitor appears to work now... not bad for 5 bucks worth of parts.
If you mean the monitor is fine during the Windows booting process and then just as your about to go into Windows goes black then do this...
Start the computer
When the bios screen goes start pressing F8
A Windows Startup screen will appear
If you see the Windows Logo (the loading one) then hit reset and try again
At the Windows Startup page, select Safe Mode and press enter twice.
Windows will now load. Go into Device Manager (Start-Settings-Control Panel-System-Device Manager)
Select the video card, and uninstall it.
Reinstall your video card using the Installer package (if it's ATI or nVidia)
If this dosn't work, then post back and we will try something else