Question about Acer AL2017 20" LCD Monitor

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No driver appearing in Vista

I'm using an AL2017 acer monitor, and as soon as windows loads the monitor loses signal. No driver appears in device manager for this monitor. I have download the recent driver, but there doesn't appear to be anywayn to install the driver. No .exe file ion the pack sent. I have run out of idea on how to get to install and Acer tech support is completely useless.

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Re: No driver appearing in Vista

Sorry this is late but:

Unplug the monitor from the PC and then boot.
after you hear the windows starting sound wait for it to load everything up (say 1 min) and plug in the monitor

Windows then plays the "i have found an unknown device" sound and begins to search for drivers

Wait 5 min for it to do this and then shut down the computer with the power button.
Re boot

Monitor should work.

Note: you must be connected to the net for this to work.

- Adyhood

Posted on Apr 19, 2009

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I called tech support and it was suggested to send the acer AL2017 monitor back to them to make repairs to the circuit board.

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Sounds like you could have a capicitor problem, which is fairly inexpensive to have fixed - before going down that route - If you only connect up the suspect monitor to your PC and disable dual screen using the cables (power and signal) from the one that is working - does the same thing happen? if so then it's definately the monitior and most likely a capicitor.

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try these steps - in this order:
  1. Download the latest drivers for your video card but do not install it yet.
  2. Uninstall any video card software installed (ati catalyst/control center - nvidia etc)
  3. go to device manager, expand video adapters, and right click to uninstall them both.
  4. Reboot your pc. Windows will install a generic driver when it boots up. From there, install the new video drivers you downloaded in step 1.
  5. Get the monitor driver here:,39043052,50002410r-39518824s,00.htm and install it
  6. That should fix it. Let me know what happens.

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Have you ensured that your display card driver AND correct monitor driver is installed. This is to make sure that your display card only generates signals that your Acer monitor is capable of handling. If you do not have the driver CD for your monitor you can download the software from The problem is most likely that your display card is generating a refresh rate which your monitor cant handle. Go to your display properties and lower the refresh rate of your display card and see if this solves the problem.
Best wishes,

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Hello, I dont think you need a driver for you lcd screen. If your resolution is low you need drivers for your graphic card. what card do you have ?or computer?

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Hit power button the screen flashes on for a second then goes black again.

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you will need 3 or 4 ( forget now) 220 uf 25 volt and two 1000 uf 25 volt .... just finished putting this one back together and it's great.

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