Question about Office Equipment & Supplies
When I scan a photo, I get an error message USB not connected. It is connected...because I can print.
This is a HP hardware/software error and HP has not fixed it.
The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.
The Microsost Scanner and Camera Wizard can be found on the Control Panel.
Posted on Oct 15, 2009
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Posted on Jan 02, 2017
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