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If this scanner was previously used on a Win95/8/ME system the likely hood of it working with and NTFS[3000/XP] system is slim.
This is because the two system work in different ways and the scanner design for 95/8 does not recognise commands from a NTFS computer.
Two thing to try
Go to Mt computer/Help/Compatibility and read it up.
then right click on the scanner software and click on properties/compatibility and set it to Win98- see what happens
You could checkout ACER for driver updates also.
But don't hold your breath
check for the drivers for windows xp in the manufacturer's site or try at www.drivers.com and install the driver in windows xp that's all your machine will work.
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