The printer will not work. The green bottom light is on but the top red light that looks like a flame is flashfing constantly. What do I do?
The Print Cartridge Status light flashes when one or both of the print cartridges is improperly installed or malfunctioning.
1. Open the printer's top cover.
2. Remove and re insert both the black and colour print cartridges and try printing again.
If the problem persists then you need to replace either the black or the colour print cartridge.
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