Question about HP LaserJet 2840 All-In-One Printer

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2840 printer 50.1 & 50.2 error dometimes 13.0 error

2840 all in one printer 50.1 & 50.2 error dometimes 13.0 error

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  • MsJoy Dec 27, 2007

    After every two copies the Fuser Error 50.1 message comes on and it says to turn the computer on and off. I do and get two more before the error message occurs again.

  • Anonymous May 12, 2008

    I have

  • Anonymous Jun 14, 2008

    50.1 Fuser Error



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Thanks CoolDragon. Ifollowed your advice and eventually replaced it.

After trying to pull out and reseat the fuser a few times (I would even get one or two prints out of it each time), I finally ordered another fuser and problem has gone away. I did google and purchasing site searches (pricegrabber, pricewatch, etc) and found a decent priced site, that also gave discount for your returned bad unit (they gave you so many days to return it), otherwise they'd charge your credit card for the extra dsicount they had origanlly given.

Posted on Jul 04, 2008

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Your fuser is shot.... try the following or replace it:

50.x Fuser Error Description The device has experienced an internal hardware error.

  • 50.1 Low Fuser Error
  • 50.2 Slow fuser error
  • 50.3 High fuser error
  • 50.4 Fuser drive error
Recommended Action
  1. Turn off the device, and then disconnect the power cord.
  2. Remove the fuser and then wait at least 20 minutes. To do so, complete the following steps.
    NOTE: These instructions can also be found in the User Guide (c00292207) for this product.
    1. Turn off the device, and then disconnect the power cable.
    2. Rotate the locks on the fuser to the unlocked position, see the Figure below. Figure 1: Location of Fuser Locks 2840 printer 50.1 & 50.2 error dometimes 13.0 erro - c00685504.jpg
    3. Grasp the fuser handle and pull the fuser assembly from the device, see the Figure below. Figure 2: Fuser Handle c00685505.jpg CAUTION: The parts on the internal surface of the fuser are very hot. To avoid being burned, do not touch those parts.
    4. Using both hands, slowly and steadily remove any print media from inside the device. Then, carefully reinsert the fuser and secure the locks.
    5. Reconnect the power cable, and then turn on the device.
  3. Wait for the device to initialize.
  4. If the error persists, replace the fuser assembly.
  5. If the error is still unresolved, contact Hewlett-Packard for technical support to troubleshoot the problem. Click here to go for more information about contacting Hewlett-Packard.

Posted on Dec 14, 2007

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Posted on Dec 08, 2008

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