Question about HP LaserJet 2420 Printer

2 Answers

False Paper Jam Error

The printer stops printing jobs and indicates PAPER FEED 1, PAPER LATE JAM.

THERE IS NO JAM AND IT TAKES MULTIPLE RESTARTS TO GET IT PRINTING AGAIN.

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  • Anonymous Mar 17, 2014

    1- paper stops will not feed all the way through moves about an inch then stops and paper jam lites up have cleared all paper jams. also empty blue cartirage lite comes on,all are full of ink. HELP! THANK YOU !

  • Anonymous Mar 24, 2014

    Paper is printing but getting jammed just before it exits the printer

  • Anonymous Mar 26, 2014

    I get paper stalled and printer waiting indicators even if I manually reed paper. Checked and there is no paper jam.

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2 Answers

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  • Expert
  • 417 Answers

Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.

You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.

Hope this helps you and please rate me
Thanks J

Posted on Dec 31, 2007

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  • HP Master
  • 1,684 Answers

Paper jams of this type are usually caused by worn pickup rollers. The rollers have a gripping surface like a fingerprint. When this surface gets worn down the roller just slips and can not grip the paper correctly to feed it into the printer like it should. You can replace the rollers and separation pads to correct this type of issue. The parts come in a kit, part number RK-2400 You can get the roller main kit here:
http://www.ccl-la.com/catalog/product_info.php?products_id=304
It comes with the full instruction manual

Posted on Mar 31, 2013

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Posted on Jan 02, 2017

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https://www.manualslib.com > ... > Epson Manuals > Printer > XP-430 > User manual
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Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

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check the wheels that pick it from the tray.
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Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

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Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

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7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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