Question about HP LaserJet 2420 Printer
The printer stops printing jobs and indicates PAPER FEED 1, PAPER LATE JAM.
THERE IS NO JAM AND IT TAKES MULTIPLE RESTARTS TO GET IT PRINTING AGAIN.
Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.
You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.
Hope this helps you and please rate me
Posted on Dec 31, 2007
Paper jams of this type are usually caused by worn pickup rollers. The rollers have a gripping surface like a fingerprint. When this surface gets worn down the roller just slips and can not grip the paper correctly to feed it into the printer like it should. You can replace the rollers and separation pads to correct this type of issue. The parts come in a kit, part number RK-2400 You can get the roller main kit here:
It comes with the full instruction manual
Posted on Mar 31, 2013
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 23, 2017 | Epson Office Equipment & Supplies
Dec 31, 2014 | Office Equipment & Supplies
May 30, 2013 | Brother MFC-7840W Multifunction Laser...
Jun 09, 2011 | HP LaserJet 4350 Printer
Jan 04, 2011 | HP LaserJet 4 plus Printer
Jun 06, 2010 | Brother MFC 8840D All-In-One Laser Printer
Dec 16, 2009 | Konica Minolta magicolor 2400 Laser...
Oct 20, 2009 | HP LaserJet M4345 MultiFunction Printer
Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer
797 people viewed this question
Usually answered in minutes!