Question about HP LaserJet 1020 Printer

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Printer HP Laserjet 1020

My printer will not print...it keeps saying has paper output jam, but there is nothing jammed in the printer. I have taken the cartridge out over and over...my cartridge was low on ink and I replaced it.
Please assist me if possible...my email address is lyless@ips.k12.in.us
I have to wait until next week for our IT tech to help me...sometimes they are over a week in coming.

Thanks,
Sheilah

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Try this
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00311028&cc=us&lc=en&dlc=en&product=439320&dlc=en&lang=en

Posted on Dec 20, 2007

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Related Questions:

1 Answer

HP LaserJet 1020 paper jam alert


Here's a video Harshit kumar suggested as a solution to your problem from YouTube:


Fixing a Paper Jam - HP LaserJet 1020 Printer

Apr 17, 2013 | HP LaserJet 1020 Printer

1 Answer

1020 hp printer problems


I would advise also opening the door on the back of the printer (if this printer has one), removing any paper trays and cartridges too. All of these can obscure places where paper can jam. Be thorough as even the tiniest scrap can cover a vital sensor.

Sep 06, 2012 | HP LaserJet 1020 Printer

1 Answer

LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

2 Answers

My laserjet 1020 has a paper jam output message, i followed the instruction that appeared on the screen, but still, the message appear when i tried to print, there is also a red blinking light


Try to press the reset button on your printer if did not works just try to download the reseter of your printer in HP Laserjet 1020 at the HP website. Because your printer have a lifespan printing; example if your printer have a 100,000 copies to be print so you have aloud to print not more than 100,000 copies. That's why need to reset your printer using the reseter program by HP.

May 26, 2010 | HP LaserJet 1020 Printer

1 Answer

Says paper jam but there isnt one


off your printer and manually feed paper by turning roller as guide, observe if sensor key freely move when paper pass, some sensor key stock when forcefully remove the jam paper inside.

Apr 05, 2010 | HP LaserJet 1020 Printer

1 Answer

Hp laserjet 1020 thinks it's jammed but it's not


you will have to first disconnect the printer cable and eject the paper from printer tray.

after you should be delete the pending document and uninstall and reilnstall the printer.

best of luck

Aug 30, 2009 | HP LaserJet 1020 Printer

1 Answer

Problem with HP LaserJet 1020 Printer


Hi all of you
  1. check paper sensor.
  2. check that return every thing proper cartridge and the door.
  3. move the gear system manually.
Hope this fix your problem,
thanks

hamedo

Nov 17, 2008 | HP LaserJet 1020 Printer

1 Answer

Will not print


how to replays tephlon sheet for hp laserjet 1020 printer

Nov 15, 2008 | HP LaserJet 1020 Printer

2 Answers

Have paper out jam


hi,

maybe your separation pad is worn out that's why it can't pick up paper which causing the paper jam...

rey

Oct 21, 2008 | HP LaserJet 1020 Printer

1 Answer

Paper out jam in hp laserjet 1020



Hi,
Please visit this below mentioned link to troubleshoot your printer problem.

HP LaserJet 1020 Series Printers - Clearing Paper Jams
Thank You

Oct 20, 2008 | HP LaserJet 1020 Printer

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