Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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Canon image Runner 1023

I am getting a E197 Error Code on a Canon 1023 imagerunner HELP!!

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Re: Canon image Runner 1023

It is usually power board problem. Remove power board and check for cracked soldering components, usually D1 diode is the problem.

Posted on Feb 17, 2016

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Re: Canon image Runner 1023

En algunas ocaciones este error lo marca cuando se consumen los 24 volts, ya sea por algun clutch atorado o que el tambor este muy gastado y provoca que se aterrice el alto voltaje lo cual requiere una gran demanda de corriente DC y te marca E-197

Posted on Feb 28, 2015

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Re: Canon image Runner 1023

E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and
image processor PCB was detected

- Check the connectors of the DC controller PCB and image processor PCB.
- Replace the DC controller PCB for normal connection.
- Replace the image processor PCB.

Posted on Jun 30, 2010

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